Commis Waiter/waitress - London

The Roof Gardens; City of Westminster; On-site; GBP 10,000 - 40,000; Full time

Job summary

A vibrant social club in London is seeking a confident Commis Waiter/Waitress to join its front of house team. You will be the warm and professional face for members, ensuring memorable experiences. Responsibilities include greeting guests, maintaining dining areas, and collaborating with kitchen staff. Benefits include a competitive salary, generous holiday, and growth opportunities in a welcoming environment.

Benefits

Competitive salary above market rate

Meals on duty

28 days holiday

50% discount at restaurants

Access to financial well-being support

Qualifications

• Prior experience in a luxury hospitality setting.
• Ability to maintain impeccable presentation.
• Flexibility to work varying shifts.

Responsibilities

• Greet members and guests warmly and professionally.
• Support senior team members in preparing dining areas.
• Maintain in-depth knowledge of the menu.

Skills

Customer service

Communication

Teamwork

Job description

We're seeking a confident and charismatic Commis Waiter/Waitress to join the vibrant front of house team at The Roof Gardens. As a warm and professional presence, you'll become a familiar face to our members, ensuring their experience is seamless, welcoming, and memorable from beginning to end.

Responsibilities

• Prior experience working as a Commis Waiter/Waitress or in a customer facing role in the luxury hospitality market
• Greet members and guests warmly and professionally, creating a strong first impression
• Support senior team members in preparing dining areas, maintaining impeccable presentation at all times
• Actively contribute as a team player during service to ensure smooth operations
• Maintain in-depth knowledge of the menu and deliver food service with professionalism and confidence
• Collaborate closely with the kitchen to ensure clear communication and prompt order delivery
• Flexibility to work varying shifts, including evenings and weekends

The Roof Gardens is a social club in the sky, 100 feet above the streets of Kensington. Close to an acre of private gardens with views across London to the horizon, The Roof Gardens is a new generation members club.

Benefits

• Competitive salary above market rate
• Late night taxi allowance
• Meals on duty
• 28 days holiday, plus an extra "celebrate you day" & a paid volunteering day (increasing up to 33 days with each year of continuous service)
• 50% discount when dining in our restaurants
• Recognition vouchers awarded when your efforts are acknowledged by members
• Generous "Refer a Friend" scheme up to £1,000
• Team socials to celebrate our successes
• Uniform and dry cleaning provided
• Access to Wagestream for financial well-being support
• 24/7 confidential well-being and mental health support via our Employee Assistance Program
• Growth opportunities, both personally and professionally
• Breakout spaces with showers, secure storage, and areas to relax with colleagues
• Company pension scheme
• Access to Hospitality Action benefits hub including eye Test vouchers

We are a community united by attitude, curiosity and optimism, not defined by background. We celebrate individuality and free expression. It doesn't matter where you have come from, it's where you are going. The Roof Gardens is a welcoming place of acceptance where growth is nurtured, experiences are shared, stories are exchanged and ideas are born.