Commercial Manager - Delivery

ZipRecruiter; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading burger restaurant is seeking a Delivery Commercial Manager to manage delivery partnerships with platforms like Deliveroo and Uber Eats. The role involves strategic partnership management, promotional planning, and cross-functional collaboration to drive growth in a £100m+ delivery business. Strong negotiation and analytical skills are essential for success in this hybrid position located in London.

Benefits

Bonus based on business performance

Private Healthcare

Life Assurance

Pension scheme participation

25 Days holiday + bank holidays

Qualifications

• Proven experience in a commercial, partnerships, or trade marketing role.
• Strong negotiation and relationship-building skills.
• Highly analytical mindset with experience in financial modelling.

Responsibilities

• Own and execute Joint Business Plans with delivery platforms.
• Lead commercial negotiations and contract renewals.
• Deliver a strategic annual promotional calendar.

Skills

Commercial partnerships experience

Negotiation skills

Analytical mindset

Relationship-building

Job description

Overview

BURGERS & FRIES AND INCREDIBLE CAREERS!

We\'re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we\'ve stuck to the same \'perfect and serve\' philosophy since our family business began in 1986.

These days, we\'re still just as much a family as we always have been. We have tons of integrity, we\'re enthusiastic. we\'re competitive and we just get it done - whatever the challenge. We\'re on the lookout for a Delivery Commercial Manager to take the lead on our delivery partnerships with platforms like Deliveroo, Uber Eats, and Just Eat. You\'ll be the key link between our delivery partners and our internal teams - from Commercial and Brand to Operations, IT, and Finance, helping us unlock growth in our £100m+ delivery business across the UK and beyond.

Responsibilities

Strategic Partnership Management

• Own and execute Joint Business Plans with major delivery platforms.
• Lead commercial negotiations and contract renewals with DSPs.
• Build strong, long-term relationships to secure partner status and unlock co-marketing opportunities.

Promotional Planning & Performance

• Deliver a strategic annual promotional calendar, aligned to business and brand goals.
• Manage the delivery advertising budget, optimising campaign setup, execution, and ROI.
• Track and analyse performance to inform future activity and drive customer acquisition.

Insights & Commercial Impact

• Use data to run scenario models, track campaign performance, and provide actionable insights.
• Support key commercial decisions through analysis and forecasting.

Cross-Functional Collaboration

• Partner with internal teams across Operations, Brand, Finance, and Tech to solve challenges and deliver strategic initiatives.
• Help implement new systems and improve delivery-related tech in collaboration with our Technical Programme Manager.

What we\'re looking for

• Proven experience in a commercial, partnerships, or trade marketing role - ideally within food, retail, or tech.
• Strong negotiation and relationship-building skills, particularly with third-party platforms.
• Highly analytical mindset with experience in financial modelling and campaign performance analysis.
• A track record of managing Joint Business Plans or annual promotional calendars.
• Comfortable leading cross-functional projects with diverse stakeholders.
• Bonus: Understanding of delivery tech platforms and order fulfilment operations.

Your rewards

• Bonus based on business performance.
• Private Healthcare (through Vitality)
• Life Assurance - your family is part of our family
• Participation in a pension scheme
• 25 Days holiday + bank holidays
• Long service award

Reports to: Commercial Director

Location: UK, London

Working pattern: Hybrid, 3 days in the office.