Commercial Excellence Manager

? Summary Deducta; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A fast-growing data intelligence firm in London is seeking a Commercial Excellence Manager to oversee client relationships and ensure successful deployment of services. The ideal candidate will have strong project management and communication skills, along with a proven ability to drive client adoption and retention. This role is pivotal for fostering strategic partnerships and delivering measurable business value. Attractive compensation structure available.

Qualifications

• Experience as engagement manager, solutions consultant, or customer success manager for enterprise clients.
• A proven track record managing complex client relationships and driving adoption and retention.
• Strong presentation, problem solving, and relationship-building skills.

Responsibilities

• Own deployment and value delivery from proof of concept through long-term engagement.
• Embed deeply with client teams to understand their needs and guide adoption of our service.
• Develop long-lasting client relationships, acting as a trusted advisor.

Skills

Project management

Solution engineering

Client relationship management

Excellent communication skills

Job description

📝Summary

Deducta is looking for a Commercial Excellence Manager to join our fast-growing team in London. Our mission is to set the gold standard for trusted, high-quality enterprise data. You will be responsible for:

• Owning deployment and value delivery for clients while building deep relationships with key stakeholders
• Embedding with cross-functional teams to guide them through mission critical transformation projects as a trusted advisor

📍 Location: London, UK (office located near London Bridge)

💰Comp: Compensation for this role starts at £180k in cash and equity, not including additional commission incentives

🌍Visas: We will sponsor a visa for the right candidate to join us

🍿 What is Deducta?

Deducta is a data intelligence platform for global enterprises. We deliver unprecedented clarity into mission-critical data for the world’s largest and most complex enterprises, starting with spend data.

We use agentic workflows to transform disconnected data into a single source of truth, empowering enterprises to make fully informed decisions that deliver significant operational improvements and bottom line savings.

We are the foundational layer behind major business transformation. Our partners use Deducta to deliver results that matter, orders of magnitude faster.

🔑What is the Role?

As a Commercial Excellence Manager, you will be embedded with our clients to map their problems, structure deployment, and deliver measurable value. You will own the client relationship and become a trusted advisor to C-level and VP-level stakeholders across Procurement, Finance, and IT. We build durable partnerships by listening deeply to customer pain points and guiding them to solutions that unlock the art of the possible with mission critical data.

What you’ll do:

• Own deployment and value delivery from proof of concept through long-term engagement
• Embed deeply with client teams to understand their needs and guide adoption of our service across all levels of seniority
• Develop long-lasting client relationships, acting as a trusted advisor who they can depend on
• Share client feedback internally, directly aiding the product team to define and quantify feature requests and roadmap prioritization
• Ensure that clients are high-NPS and genuinely delighted throughout their relationship with Deducta

Success in this role means:

• Delivering meaningful, measurable business value to our clients
• Cultivating deep relationships with clients who enjoy working with you and find you indispensable to their work
• Scoping work, sequencing delivery, and making informed trade-offs to protect delivery
• Contributing to the evolution of our client lifecycle processes and codifying working patterns into tools, playbooks, and building blocks that others can use

🧩 Who will be the right fit?

We’re looking for a customer-obsessed, strategic thinker with experience in project management, solution engineering, and/or management consulting. Experience in enterprise procurement processes is a plus.

You might be the right fit if you have…

• Experience as engagement manager, solutions consultant, or customer success manager for enterprise clients
• A proven track record managing complex client relationships and driving adoption and retention
• Excellent communication skills with strong presentation, problem solving, and relationship-building acumen

You will thrive in our work environment if…

• You embrace the principles of freedom and responsibility, and are comfortable taking calculated risks
• You thrive under ambiguity with high levels of ownership
• You demonstrate unreasonable hospitality to prospects, clients, and teammates as a default
• You value candour, love feedback, and deliver it thoughtfully
• You are genuinely excited by the possibilities of applied AI and energized to join a high performing team

As an early team member, you’ll help shape our culture, our processes, and our trajectory. You’ll be part of a team of exceptional people building something category-defining.

🗳️ Hiring Process

1. Intro call
2. Technical Interview
3. Final call
4. Offer, Referencing, and Start