Collections Assistant - Yelverton

The National Trust; Yelverton; On-site; GBP 60,000 - 80,000; Part time

Job summary

An environmental charity in Yelverton is seeking a Collections Assistant to care for historical collections and engage with visitors. This part-time role involves cleaning, monitoring collections, and assisting with daily operations. The ideal candidate is detail-oriented, adaptable, and focused on customer service. The position offers competitive pay and various benefits, including a substantial pension scheme and flexible working options.

Benefits

Substantial pension scheme

Free entry to National Trust places

Rental deposit loan scheme

EV car lease scheme

Discounts on gym memberships

Flexible working options

Qualifications

• Comfortable working at heights using ladders or scaffold towers.
• Flexible and adaptable in work approach.
• Strong communication skills for engaging with visitors.

Responsibilities

• Assist with the cleaning and care of collections.
• Monitor environmental conditions for preservation.
• Engage with visitors about collections and duties.
• Support day-to-day operations as Duty Manager on a rota basis.

Skills

Good hand-to-eye skills

Customer service focus

Team player

Well-organised

Willing to learn new skills

Job description

• Collections Assistant - Yelverton*
• Summary*
• Important notice *

In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.

We’re looking for someone with a love of history and an eye for detail, who’s friendly and open with people.

This role is about looking after a historic house and its collections of precious objects, furniture and works of art.

And it’s about presenting all of this to people visiting, and helping to make every person’s day memorable and enjoyable.*

Salary : * 12.75 per hour

Contract : * Permanent

Hours / working pattern : *Part-time, 20 hours per week, working pattern of working Tuesday to Saturday (Sunday and Monday off).

For this role, you’ll need to complete our online assessment instead of using a C.V.

or online application form.

This will help us understand more about your strengths and give you more information on the role.

What it's like to work here*

When you visit Buckland, you follow over 700 years of footsteps; from the Cistercians who built the Abbey and farmed the estate, to seafarers Grenville and Drake who changed the shape of the house and the fate of the country.

The Abbey is part museum, part house, and filled with treasures.

There’s no mistaking the magnificence of the Great Barn, which has remained virtually unchanged since it was built all those centuries ago.

For more information about our property please visit www.nationaltrust.org.uk / buckland-abbey

What you'll be doing*

As a Collections Assistant, you’ll be working with a supportive housekeeping team in an inspiring historic setting.

You’ll be helping with the day-to-day cleaning and care of the precious collections of objects, works of art, textiles and furniture that are part of the house’s history.

You’ll be alert to details and changes, and will keep a keen eye on everything from the environmental conditions in a room to any signs of wear and tear.

You’ll also be keeping accurate records.

It's a role that’s all about people as well, so you’ll be talking to visitors about the work you’re doing and the collections you help to look after.

You may also need to act as Duty Manager or House Manager on a rota basis, helping to support the day to day operational delivery of the property and supporting our team of volunteer Room Guides.

This role requires regular weekend working with the working week being Sunday to Thursday.

You can view the full role profile for this role in the document attached.

You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking for*

We’d love to hear from you if you're :

• nimble-fingered, with good hand-to-eye skills, and happy to work from ladders or scaffold towers
• comfortable working in a flexible and adaptable way
• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well-organised and versatile
• willing to learn new skills.

The package*

The National Trust has the motto ‘For everyone, for ever’ at its heart.

We’re working hard to create an inclusive culture, where everyone feels they belong.

It’s important that our people reflect and represent the diversity of the communities and audiences we serve.

We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust places for you, a guest and your children (under 18)

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Click here to find out moreabout the benefits we offer to support you.