Co-ordinator - Community Therapy Team | Sussex Community NHS Foundation Trust

Sussex Community NHS Foundation Trust; England; On-site; GBP 25,000 - 35,000; Part time

Job summary

A community-focused healthcare organization in the UK is seeking a coordinator to manage referrals and support a multidisciplinary team. The successful candidate will ensure efficient processing of incoming referrals, liaise with equipment providers, and assist with appointment allocations. Flexibility in working hours and opportunities for professional development are offered, along with a commitment to diversity and inclusion.

Benefits

Flexible working options

Excellent training and development opportunities

Accredited Living Wage Employer

Cost-effective workplace nurseries

Diversity and inclusion support

Qualifications

• Experience in coordinating referrals and appointments in a healthcare setting.
• Ability to communicate effectively with multidisciplinary team members.
• Proficient in using information systems for data management.

Responsibilities

• Process referrals in a timely manner.
• Act as a coordinator for multidisciplinary team actions.
• Support appointment allocation and liaise with equipment providers.

Job description

Overview

To process referrals in a timely manner, highlight and resolve any issues or incomplete information with proactive liaison with the referral single point of contact or referrers.

To ensure systems are in place to ensure appropriate therapy reviews are undertaken by team members.

To act as coordinator to ensure actions and tasks by members of the multidisciplinary have been completed in a timely manner.

To support allocation of appointments for the team.

To follow up and liaise with equipment providers.

To signpost and refer on to other community services.

Support data collection to facilitate audit and service development under supervision. The post holder will provide prompt, efficient co-ordination, support clinical co-ordinators with triaging and administration support to the service. They will also work within a multi-disciplinary and professional team to support implementation of short-term rehabilitation provision and track progress of interventions.

Liaise with equipment providers and follow up with equipment orders for the team.

About the Trust

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays. Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.

Why work for us?

• Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeing
• Varied environments: community hospitals, patients’ homes, and bases across Sussex
• Flexible working options: part-time, flexi-time, annualised hours, and flexi-retirement
• Excellent training, development, and research opportunities
• Accredited Living Wage Employer, we ensure fair pay for all our staff
• Cost-effective workplace nurseries in Crawley, Hove, and Brighton
• Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networks
• Level 3 Disability Confident Leader and Veteran Aware Trust

Our values—Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence—guide everything we do.

We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.

This post may close early if sufficient applications are received.

The post-holder will ensure a prompt response to incoming referrals from various sources including SystmOne, email, and telephone; by signposting and co-ordinate interventions by team members or ensure referrals are made promptly to other services to prevent unnecessary hospital admission. An important part of this role is to maintain the information systems used by the team in order to collate and coordinate performance data and produce reports as required for the team and relevant managers.

This advert closes on Wednesday 24 Sep 2025