Cluster Events Co-ordinator

Malmaison Hotel Du Vin Holdings Limited; Newcastle upon Tyne; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading hospitality group in Newcastle upon Tyne seeks a Cluster Events Co-ordinator to manage high-profile events and drive occupancy in meeting spaces. The role offers varied responsibilities from client engagement to administrative tasks. Ideal candidates will have strong communication and time management skills, along with a sales-driven mindset.

Benefits

Heavily discounted staff room rates

35% off dining bills

Fully funded apprenticeship programs

High street discounts

Cycle to work scheme

Healthcare cash plans

Referral schemes

Complimentary anniversary stays

Employee assistance program

Qualifications

• Ability to manage multiple tasks simultaneously.
• Strong interpersonal skills for client engagement.
• Experience in handling high-value enquiries.

Responsibilities

• Manage inquiries for meetings, events, and weddings.
• Drive occupancy and revenue for meeting spaces.
• Create proposals and function sheets.

Skills

Communication skills

Time management

Sales drive

Job description

Cluster Events Co-ordinator
Rate of pay / Hours: £12.60ph / 30hrs
Contract type: Part Time
Location: Malmaison & Hotel Du Vin Newcastle

We’re looking for a Cluster Events Co-ordinator to join our team and play a crucial role in driving the meetings and events agenda for . For this role you would expect to handle high value enquiries which would include everything from product launches, team meetings, large conferences, social celebrations and weddings, therefore providing an exciting and varied workload within a dynamic close-knit team.

Reporting to the Cluster Meetings & Events Manager, your key objectives would be to handle enquiries effectively, contract event business and ensure a strong product knowledge to execute a smooth customer journey from start to finish, including liaising on final details.

Key Responsibilities & Objectives;

• To manage meeting, private event and wedding enquiries
• To drive occupancy and revenue for the meeting spaces within the hotel
• To drive occupancy of bedrooms, for MICE enquiries with groups attached
• To work according to the SOP’s within the brand, ensuring adoption of best practice
• To ensure high level of attention to detail for when creating proposals and function sheets for the hotels operation team
• To have the ability to develop relationships and rapport with potential clients, by adopting a consultative sales approach
• To ensure all deposits and final payments are received in a timely manner as per the brand SOP
• To confidently execute client site visits during their decision making process
• To support the Cluster Meetings & Events Manager with any other ad-hoc tasks that are required

What we’re looking for…

• Communicates openly and clearly both verbally and in writing
• Manages time and resources effectively
• Prioritizes actions and manages tasks through completion in a timely manner
• Acts on own initiative
• Has drive and hunger for sales
• Expresses confidence in own ideas
• Can handle more than one task at a time

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.