Cloud Support Engineer AWS

Fynity; Oxford; Remote; GBP 100,000 - 125,000; Full time

Job summary

A UK-based SaaS provider is seeking a Cloud Support Engineer to support cloud infrastructure and assist clients. The role requires AWS and Linux knowledge, strong problem-solving, and communication skills. This fully remote position is ideal for someone early in their cloud career, with opportunities for training and development.

Benefits

Training and development support

Fully remote work

Qualifications

• Knowledge of AWS and Linux.
• Good problem-solving and communication abilities.
• Experience in cloud infrastructure is a plus.

Responsibilities

• Support infrastructure and assist clients in cloud operations.
• Manage client onboarding and solve production issues.
• Work closely with DevOps and R&D teams.

Skills

Knowledge of AWS (EC2, S3, IAM, RDS, CloudWatch)

Comfortable in a Linux environment

Problem-solving mindset

Solid communication skills

Scripting (Bash, Python)

Interest in cloud infrastructure and SaaS

Job description

Cloud Support Engineer - AWS / Linux - Remote (UK)

SaaS / Cloud Infrastructure | Secure Government Projects. Cloud support engineer opportunity for a UK-based SaaS business that provides secure cloud collaboration tools trusted by government and enterprise clients for their most sensitive projects.

DUE TO THE NATURE OF THE WORK, YOU MUST BE WILLING AND ABLE TO GO THROUGH A HIGH LEVEL OF SECURITY CLEARANCE

Looking to add a Cloud Support Engineer with a track record in AWS and Linux to support infrastructure, assist clients, and get involved across cloud operations and implementations. You'll get hands-on with AWS services (EC2, S3, RDS, IAM, CloudWatch), help manage client onboarding, support production issues, and work closely with DevOps and R&D teams. There's also the opportunity to write automation scripts (Bash/Python) and support wider AI-based deployments.

To secure the role you will need to have:

• Knowledge of AWS (EC2, S3, IAM, RDS, CloudWatch)
• Comfortable in a Linux environment, ideally with some scripting (Bash, Python)
• Good problem-solving mindset and solid communication skills
• Interest in cloud infrastructure, SaaS, and secure tech
• Someone happy to work across support, infrastructure and client delivery

This is a great opportunity if you're early in your cloud career and want to develop across cloud infrastructure, DevOps, and client-facing work all within a highly secure, collaborative SaaS environment. Fully remote, UK-based. Training and development supported.

If you are interested please apply ASAP.