Clinical Support Worker - Emergency Department

Ogden Macmillan Centre.harrogate And District Nhs Foundation Trust; Harrogate; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local health service provider is seeking a Nursing Assistant to support the Emergency Department in Harrogate, England. The role includes assisting Registered Nurses in delivering patient care, documenting accurately in electronic records, and maintaining a safe environment. Ideal candidates should be efficient in high-pressure situations and possess skills in wound care and basic medical procedures. This position offers a supportive workplace culture that prioritizes employee wellbeing and recognition.

Benefits

Employee Assistance Programme

Counselling service

Fast-track Physiotherapy service

Regular appraisals and recognition awards

Qualifications

• Ability to work efficiently in a fast-paced environment to maintain patient safety.
• Competence in nursing procedures like wound care and phlebotomy.
• Knowledge of accurate documentation for patient records.

Responsibilities

• Assist the Registered Nurse with patient assessment and care planning.
• Record vital signs and conduct pain assessments.
• Maintain cleanliness and organisation of the department.

Skills

Patient care

Wound care

Phlebotomy

ECG recording

Nutritional assistance

Job description

You must be able to work efficiently in a fast-paced environment to ensure patient safety is consistently maintained. The role involves assisting the Registered Nurse in the assessment, planning, and implementation of care for patients within the Emergency Department. You will work under the direct supervision of a Registered Nurse and be accountable to the Nurse in Charge, escalating any concerns promptly to registered professionals. Accurate and timely documentation on electronic patient records is required.

Responsibilities

• Provide personal care and assist patients with nutritional needs.
• Record vital signs and conduct pain assessments.
• Perform wound care, including cleaning wounds, applying dressings, and assisting with wound closure under supervision.
• Conduct phlebotomy, cannulation, blood glucose monitoring, pregnancy testing, urine testing, and prepare samples for microscopy.
• Record ECGs and apply plaster of Paris back slabs, splints, and bandages.
• Assess patients for crutch use and give correct fitting instructions.
• Maintain a clean, safe, and well‑organised environment by cleaning all areas of the department, decontaminating cubicles, and preparing clinical areas for patient use.
• Attend mandatory training and ensure ongoing compliance with all relevant policies and procedures.

Benefits

• A supportive culture so colleagues can bring their whole selves to work.
• Staff Recognition – regular appraisals, Making a Difference & Team of the Month Awards, and annual Colleague Recognition Awards.
• Employee Support and wellbeing – Employee Assistance Programme, counselling service, and a fast‑track Physiotherapy service.

Application Notes

• Due to high levels of interest, posts may close early if we reach a sufficient number of applications.
• Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
• Please note the Trust does not offer relocation packages for Agenda for Change roles.

Harrogate and District NHS Foundation Trust cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East. At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!