Clinical Patient Safety and Mortality Manager

NSFT Jobs; Norwich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A health care organization in the United Kingdom is seeking a Senior Manager to lead patient safety initiatives. The candidate will be responsible for strategic direction, managing relationships across various levels, and overseeing investigative processes related to patient safety incidents. This position offers the opportunity to work in a supportive environment and contributes to significant transformations in care. Experience in health care is essential, along with strong leadership and communication skills.

Benefits

Ongoing training and development opportunities

Supportive team environment

Qualifications

• Experience in patient safety management and incident response frameworks.
• Strong background in health care or related fields.
• Ability to build and maintain relationships with diverse stakeholders.

Responsibilities

• Provide strategic leadership on patient safety initiatives.
• Manage patient safety review processes and family liaison.
• Engage with stakeholders and analyse relevant data.

Skills

Strategic direction

Leadership

Stakeholder engagement

Data analysis

Effective communication

Job description

This is a senior managerial post responsible for providing strategic direction, leadership, and advice to support the Trust’s patient safety and mortality activities.

The role will identify, develop and maintain pro‑active and effective working relationships across all levels of staff within the Trust and external stakeholders.

The post holder will be expected to be visible and accessible to provide lead support and guidance to health care professionals, managers, and staff in all aspects of patient safety.

The post holder will be responsible for the staff management and functions of patient safety, including the implementation of all aspects of the Patient Safety Incident Response Framework (PSIRF), investigation processes, Learning from Deaths, Duty of Candour, Family liaison, shared learning, and external functions to include public health dashboards and the Medical Examiner process.

• To be the operational lead for the delivery of PSIRF and Learning from Deaths processes.
• Facilitative engagement with staff and senior leaders in the delivery of the above‑named processes.
• The role will provide advice and direction on matters related to incidents requiring investigation, Learning from Deaths, Duty of Candour, shared learning and family liaison.
• To analyse data and produce information and reports to be presented to a range of stakeholders (internal and external).
• To manage the Patient Safety Reviewers, Patient Safety and Mortality Co‑ordinator and Shared Learning Facilitators and ensure the effective management and support of Family Liaison Officers and Patient Safety Partners.
• Ensure appropriate allocation and completion of all investigative processes in a timely manner and in accordance with PSIRF.
• Ensure timely systems and processes for engaging, reporting and feeding back to families following reviews and investigations.
• Maintain accurate records, dashboards and systems to monitor patient safety and mortality functions and processes.
• To work in collaboration with medical leads to develop learning from mortality reviews and inform the physical health strategy for the organisation.
• To work with Public Health and the ICB to improve patient safety and share learning from deaths and mortality reviews.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us?

We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk?

The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

For further details / informal visits contact: Name: Hannah Brookes Job title: Deputy Director of Safer Care Email address: [e-mail]