Clinical Operations Director

James Paget University Hospitals NHS Foundation Trust; Great Yarmouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading NHS trust in Great Yarmouth seeks a Clinical Operations Director to drive the development of the Target Operating Model for major healthcare projects. Ideal candidates will possess a Master's degree with substantial experience in managing NHS transformation projects, excellent leadership skills, and the ability to collaborate with various stakeholders. The role entails overseeing programme resources, directing workstreams, and ensuring alignment with clinical strategies. Join us to play a pivotal role in shaping the future of healthcare in Norfolk and Waveney.

Benefits

Opportunities for professional development

Supportive working environment

Pivotal role in healthcare transformation

Qualifications

• A Master's degree or relevant certification and experience including management training or qualification.
• Experience in managing large-scale transformation projects within the NHS involving clinical services.
• Proficient in project management methodologies, tools, and software.

Responsibilities

• Lead clinical and operational transformation across the programme.
• Manage programme and scheme resources across both sites.
• Engage and co-design with a broad range of partners, stakeholders, and service users.

Skills

Project management methodologies

Collaboration with stakeholders

Leadership skills

Education

Master's degree or relevant certification

Job description

Clinical Operations Director

The closing date is 13 January 2026

About the Role

Are you an experienced leader with a passion for clinical transformation and operational excellence? We are seeking a dynamic Clinical and Operations Director to lead the development and delivery of the Target Operating Model (TOM) for a major capital project within the Norfolk and Waveney Healthcare system. This is a unique opportunity to shape the future of care across the Norfolk and Waveney University Hospitals Group (NWUHG), supporting the New Hospital Programme (NHP) at both Queen Elizabeth Hospital and James Paget University Hospital.

You will provide strategic leadership and assurance for a range of projects and co‑dependencies, ensuring our estate aligns with future clinical and professional needs and meets Hospital 2.0 standards. The role requires a strong background in NHS clinical transformation, excellent leadership skills, and the ability to work collaboratively with senior stakeholders, including clinical and operational staff, system partners, ICB, NHSE, and NHP.

Join us and help deliver a new era of healthcare for Norfolk and Waveney

Key Responsibilities

• Lead clinical and operational transformation across the programme, assuring delivery of an integrated TOM aligned to Hospital 2.0 strategic objectives.
• Manage programme and scheme resources across both sites through matrix management, ensuring alignment with group transformation and ICB objectives.
• Directly manage workstream leads for clinical transformation, operations, digital, and workforce, maintaining strong links with group functions.
• Engage and co‑design with a broad range of partners, stakeholders, and service users.
• Provide expert advice to executive and board forums.
• Oversee the development of the TOM for the New QEH and Future Paget, ensuring alignment with NHP guidance and group clinical strategy.
• Support business case development, ensuring requirements are met at group, NHP/NHSE, and local levels.
• Lead on investment objectives, critical success factors, and monitor progress.
• Plan and manage collaboration between clinical and operational teams to ensure seamless service integration in the new hospital model of care.
• Depute for the Programme Director as required.

About us

We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.

What We Offer

The chance to play a pivotal role in shaping the future of healthcare across two major hospital sites. Opportunities for professional development and to work at the forefront of NHS transformation. A supportive, innovative, and collaborative working environment.

Person Specification

Qualifications

• A Master's degree or relevant certification and experience including management training or qualification.

Experience

• Experience in managing large‑scale transformation projects within the NHS involving clinical services.

Skills

• Proficient in project management methodologies, tools, and software.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Contact

James Paget University Hospitals NHS Foundation Trust

Address

Queen Elizabeth Hospital, King’s Lynn & James Paget University Hospital, Gorleston

Band

Band 9 (subject to evaluation)

Contract

Permanent

Reference number

177‑CORP‑7685351

Job locations

Queen Elizabeth Hospital, King’s Lynn & James Paget University Hospital, Gorleston