Clinical Office Administrator, Obstetrics & Gynaecology

Ashford & St. Peter's Hospitals NHS Foundation Trust; Chertsey; On-site; GBP 26,000 - 28,000; Full time

Job summary

A leading NHS hospital in Chertsey is seeking a Clinical Office Administrator to provide comprehensive administrative support in a busy Gynaecology/Obstetrics office. Candidates need excellent organisational skills, GCSE in English and Maths, and previous admin experience. The role offers NHS benefits and requires adaptability to changing service needs and confidentiality in dealings.

Benefits

Excellent pension scheme

Annual leave entitlement

On-site nurseries

On-site staff cafes

On-site parking

Salary Sacrifice schemes

Qualifications

• Must have excellent organisational and communication skills.
• Able to prioritise demands and work under pressure.
• Willing to learn new systems and support team delivery.

Responsibilities

• Provide clerical support and assist administrative coordinators.
• Handle enquiries from patients, GPs and other hospitals.
• Use Evolve system to manage electronic medical records.

Skills

Excellent organisational skills

Strong communication skills

Customer-focused service

Previous administration experience

Flexible in attitude

Education

English and Maths GCSE Grade C or equivalent

Tools

Microsoft Office

Millennium ePR (Cerner)

Dictate IT

ERS

Evolve

Job description

Overview

Ashford and St. Peter's Hospitals NHS Foundation Trust is seeking a Clinical Office Administrator to join the Gynaecology/Obstetrics clinical office. The closing date is 30 September 2025.

The post holder will provide excellent and comprehensive administrative support to the team, liaise with patients, GPs and Clinical staff, and handle enquiries by letter/e-mail and telephone in a busy environment.

We are looking for a confident, enthusiastic and adaptable individual with excellent organisational and communication skills, able to prioritise competing demands and maintain composure in a high workload setting. Flexibility to adapt to changing service needs is essential. Knowledge of Millennium ePR (Cerner), Dictate IT, ERS and Evolve is desirable but training will be provided.

For an informal discussion please contact Kudrat Kaur (Clinical Office Team Leader) via email: [e-mail] or telephone: [phone].

Main duties

• Provide clerical support to the Clinical Office and assist the Administrative Co-ordinators.
• Deal with enquiries by letter/fax/email/telephone from patients, GPs, other hospitals and Consultants.
• Work as part of the administrative team to ensure clinic letters are downloaded, printed and proof read using the transcription service; once approved by clinicians, send them electronically or by post.
• Sort, distribute and prioritise incoming post, deciding which documents go to consultants or other areas for information or action.
• Use the Evolve system to manage Electronic Medical Records; prepare documents for scanning and deliver notes to the scanning department.
• Establish good communication with secretaries, medical staff and other departments/hospitals.
• Maintain confidentiality at all times.
• Support the department and organisation by carrying out other duties within the scope of the role as required.

About us

Ashford and St. Peter's Hospitals NHS Foundation Trust serves a population of more than 410,000 people in North-West Surrey, parts of Hounslow and beyond. Our workforce includes over 3,700 colleagues across two hospital sites (Ashford, Surrey and St Peter's, Chertsey, Surrey) and community clinics.

We are expanding theatres at Ashford Hospital to establish a dedicated elective centre and offer a full range of NHS benefits and discounts.

• Excellent pension scheme and annual leave entitlement
• On-site nurseries
• On-site staff cafes
• On-site parking
• Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics

Adverts may close early, so applicants are encouraged to submit an application as soon as possible.

For more information about a career at ASPH please visit: www.asph-careers.org

Person Specification

• English and Maths GCSE Grade C or equivalent
• Confident in using computer packages (e.g., Microsoft Office) and ability to learn new systems
• Willing and able to take personal responsibility
• Flexible in attitude and able to support team working and delivery of objectives
• Customer-focused service
• Previous administration experience
• NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a disclosure check with the DBS.

Employer

Ashford & St. Peter's Hospitals NHS Foundation Trust

Salary: £26,240 to £27,928 per annum, pro rata with HCAS