Clinical Office Administrator, Haematology

Ashford and St. Peter's Hospitals NHS Foundation Trust; Ashford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A renowned healthcare provider in Ashford is seeking a Clinical Office Administrator to support the Haematology team. The role involves general office duties like filing and liaising with patients, requiring excellent clerical skills and confidentiality. The position offers NHS benefits, including a great pension scheme and career development opportunities.

Benefits

Excellent pension scheme

On-site nurseries

On-site staff cafes

On-site parking

Support in career development

Salary Sacrifice schemes

Qualifications

• Excellent clerical and typing skills with effective communication.
• Knowledge of the Cerner system is desirable but not essential.

Responsibilities

• Provide general office support including filing and liaising with patients.
• Offer comprehensive administrative service to the Haematology Clinical Team.
• Organise workload with Haematology Consultants.

Skills

Clerical skills

Effective communication

Typing skills

Tools

Cerner system

Job description

Overview

An exciting opportunity has arisen for a Clinical Office Administrator to join our team at Ashford and St Peter's Hospitals. The successful applicant will work in our Haematology department.

The post includes general office duties consisting of filing, photocopying, sorting post, obtaining patient notes, liaising with patients, GPs and hospital medical & clinical staff, dealing with enquiries by letter / fax / e-mail and telephone. The post holder will provide a comprehensive support administrative service to the Haematology Clinical Team. The successful candidate will be expected to organise their workload with the Haematology Consultants and co-ordinate their activities with the Clinical Office Coordinators to ensure that an efficient service is provided. The Clinical Office Administrator will carry out their duties in such a way as to make a direct and positive contribution to the organisation of the work. It is essential that the Clinical Office Administrator should exercise initiative commensurate with the role and vital that confidentiality is maintained at all times. They\'ll also be duties to be completed within the Haematology Day Unit.

Responsibilities

• Provide general office support: filing, photocopying, sorting post, obtaining patient notes, liaising with patients, GPs and hospital medical & clinical staff, and handling enquiries by letter, fax, e-mail and telephone.
• Offer a comprehensive administrative service to the Haematology Clinical Team.
• Organise workload with Haematology Consultants and coordinate activities with the Clinical Office Coordinators to ensure an efficient service.
• Maintain initiative and confidentiality in all duties.
• Carry out duties within the Haematology Day Unit as required.

Qualifications

• Excellent clerical and typing skills with the ability to communicate effectively with patients and staff.
• Knowledge of the Cerner system is desirable but not essential.

About the Trust and Benefits

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond. Over 3,700 highly trained staff provide a wide range of services across two hospital sites, Ashford and St Peter\'s. The trust runs specialist clinics in the community and other healthcare facilities. Our vision is to be one of the best healthcare Trusts in the country. We are committed to professional development and flexibility for patient care. We are expanding theatres at Ashford Hospital toward becoming a dedicated elective centre for planned surgical procedures.

We can offer you the full range of NHS benefits/discounts and, in addition:

• Excellent pension scheme and annual leave entitlement
• On-site nurseries
• On-site staff cafes
• On-site parking
• Support in career development
• Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics