Clinical Letter Administrator

Lister House Surgery; Derby; On-site; GBP 23,000 - 28,000; Full time

Job summary

A friendly GP practice in Derby is seeking a dedicated Data Administrator for a full-time role (37.5 hours/week). The position involves managing emails, updating health records, and supporting administrative tasks. A keen attention to detail and the ability to maintain data security is essential. Candidates should have at least two years of relevant NHS experience and be proficient with SystmOne. Benefits include generous holiday entitlement and NHS discounts.

Benefits

Generous holiday entitlement

Access to a variety of NHS discounts

Qualifications

• Minimum of two years experience in GP Surgery or NHS administration.
• Proficient with SystmOne.
• Experience in a busy office environment.

Responsibilities

• Monitor the generic email and update the palliative care register.
• Run recalls and book appointments for care plan reviews.
• Support the Admin Manager with meeting preparation.

Skills

Excellent keyboard and computer skills

Highly organised

Attention to detail

Ability to work under pressure

Knowledge of Microsoft Office products

Education

GCSE standard or NVQ equivalent

Tools

SystmOne

Microsoft Office

Job description

The main responsibilities of the post-holder will be to monitor the generic email, update the palliative care register, run recalls, book appointments for care plan reviews.

Support the Admin Manager with meeting preparation.

Read code relevant information from hospital correspondence /other sources into clinical record, strictly in accordance with the administrative protocols.

The post holder will always maintain data security and confidentiality and will actively take part in eLearning and ongoing training to support this.

Main duties of the job

• To be an active member of the Data Administration team, undertaking ongoing training and development in clinical read coding and not summarising.
• Provide an efficient and high-quality service, to ensure accurate data is recorded into the correct patient record.
• Keen attention to detail and the ability to follow set protocols.
• Ensure inbound correspondence, by whatever method of receipt, is managed and flowed through to the appropriate recipient/department for action.
• Index and action incoming electronic correspondence, Out of Hours /111 /Electronic Discharges / A&Es / EMAS taking appropriate action for safeguarding / fragility / fractures / admissions and new / existing ReSPECT forms

About us

We are a very friendly GP practice with over 70 years of history, lead by a stable forward-thinking partnership that is ready to embrace the new look of Primary Care.

We have four sites and over 47,000 patients spread across the city of Derby.

Currently based at Lister House Surgery in Chellaston, it may be that to meet the needs of the business, you are asked to work across anyone one of the other sites, or relocated. A full driving licence and access to a car is essential.

We seek someone who is keen to become part of a growing and supportive team and is looking to work in an ambitious practice that is constantly looking for development opportunities.

This position is for 37.5 hours working Monday to Friday.

In return Lister House Surgery will offer you the following benefits:

• Generous holiday entitlement
• Access to a variety of NHS discounts

Job responsibilities

Please view the Job Description and Person Specification document for full details regarding this post.

When completing your application, please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Qualifications

• Qualified to GCSE standard or NVQ equivalent

Personal Qualities

• A keen attention to detail
• Team Player
• An understanding of confidentiality in the workplace

Other Requirements

• Driver - car owner with a clean licence and insurance to cover business miles

Experience

• Previous GP Surgery / NHS administration experience (minimum two years experience)
• Experience of SystmOne
• Experience in a busy office environment

Skills

• Excellent keyboard and computer skills
• Able to work in a changing environment
• Highly organised and able to follow protocols accurately and efficiently
• The ability to work under pressure
• A good working knowledge of Microsoft Office products and the ability to use email / internet

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.