Clinical Health Care Support Worker, Band 3

NHS; Cheltenham; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare organization in Cheltenham is seeking a Clinical Health Care Support Worker to join their Stroke Division. The candidate will provide high-quality nursing care within a multidisciplinary team framework, maintaining patient safety and addressing their needs. Applicants should hold GCSEs in Maths and English and have completed a care certificate. The role offers a salary range of £24,937 to £26,598 and a robust benefits package including flexible working and professional development opportunities.

Benefits

NHS pension scheme

Competitive bank rates

Discounts at local shops and restaurants

Access to two on-site nurseries

Discounted public transport

Health and wellbeing initiatives

Responsibilities

• Provide high quality nursing care within limitations.
• Work effectively as part of the multidisciplinary team.
• Maintain high standards of care and patient safety.

Skills

Excellent communication and interpersonal skills

Basic IT skills

Education

GCSE in Maths and English Grade 4 or above

Completed care certificate

Job description

Clinical Health Care Support Worker, Band 3

The closing date is 28 December 2025

We have an exciting opportunity in Stroke Division for both Hatherley Ward which is the Hyper Acute stroke Unit and Woodmancote which is the Rehabilitation ward. We are looking for HCSW - Health Care Support Worker that are passionate about the Stroke.

You will be working in Stroke Division for both Hatherley -(HASU) and Woodmancoate Ward- (Rehab) in Cheltenham General Hospital delivering exceptional care for Stroke patients can expect to receive the highest standards of professional care by all members of the team involved.

Main duties of the job

• To provide high quality nursing care whilst working within limitations of the role and understanding how to escalate when required.
• To work effectively as a member of the multidisciplinary team
• Maintain and develop high standards of care
• Work proactively to ensure that all patients expectations and needs are met within a timely manner
• Respond to emergency situations with composure, maintaining patient safety and seeking immediate support whilst supporting the patient, family and other staff as required.
• The ability to maintain clear, accurate and concise patient records in keeping with departmental and professional standards.
• Report near misses and untoward incidents, complaints, emergencies, injury or medication events via the trust reporting system and assist lead staff in investigating as required.

About us

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals.

As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.

Job responsibilities

• To provide high quality nursing care whilst working within limitations of the role and understanding how to reduce when required.
• To work effectively as a member of the multidisciplinary team
• Maintain and develop high standards of care
• Work proactively to ensure that all patients expectations and needs are met within a timely manner
• Respond to emergency situations with composure, maintaining patient safety and seeking immediate support whilst supporting the patient, family and other staff as required.
• The ability to maintain clear, accurate and concise patient records in keeping with departmental and professional standards.
• Report near misses and untoward incidents, complaints, emergencies, injury or medication events via the trust reporting system and assist lead staff in investigating as required.

Professional Development, Education and Training

• Take on responsibility for personal development and support the development of others
• In conjunction with line management identify training needs.
• Be actively involved in and support the department's education programme
• Consolidate and learn new skills and competencies to provide holistic care.
• Undertake all mandatory training and specified training for your role as HCSW

Communications and Working Relationships

• The ability to communicate effectively with patients, carers and relatives as well as other members of the multidisciplinary team
• Maintain patient dignity and confidentiality at all times.
• Maintain good professional working relationship with the team and Multidisciplinary Team

Rosanna Casuco (Ward Manager - Hatherley)

[e-mail]

0300 422 4825

Person Specification

Qualifications and Training

• GCSE (or equivalent) in Maths and English Grade 4 or above
• Evidence of a completed care certificate

Knowledge and Skills

• Excellent communication and interpersonal skills
• Basic IT skills

Clinical Experience

• Experience in any form in Health Care Setting
• Previous experience as HCSW within a relevant specialty

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Gloucestershire Hospitals NHS Foundation Trust

£24,937 to £26,598 a year(pa, pro rata if part time)