Clinic Management Co-Ordinator

The Royal Wolverhampton NHS Trust; Wolverhampton; On-site; GBP 24,000 - 27,000; Full time

Job summary

A major NHS trust in the UK is seeking a Clinic Management Co-Ordinator to manage administrative duties related to patient attendance. Candidates should demonstrate initiative, maintain confidentiality, and provide operational support. Ideal applicants will have GCSEs or NVQ3 in business administration and good IT skills. This position offers a salary range of £24,937 to £26,598 pro rata per annum.

Qualifications

• Must have knowledge and experience of the Health Records service provision.
• Good computer skills to operate and update various IT software.
• Demonstration of initiative in organising workload.

Responsibilities

• Undertake various administrative duties related to patient attendance.
• Maintain patient confidentiality at all times.
• Provide operational supervisory support within the department.

Skills

Knowledge of patient administration system

Good computer skills

Knowledge of basic computer packages (Word/Excel)

Education

4 GCSE's passes or equivalent

NVQ3 in business admin or equivalent knowledge and experience

Job description

We are looking to appoint a Clinic Management Co-Ordinator within the Patient Access Services.

To undertake various administrative duties associated with a patient's attendance to the Trust, as outlined in the Patient Access Policy OP39.

It is expected that staff will undertake duties relating to any aspect of service provided by the Patient Access Services Team.

It is expected that staff will be able to demonstrate a significant level of initiative in organising their workload and in making decisions and action within clearly defined limits.

To ensure patient confidentiality is maintained at all times.

To work as a key member of the team within the department to provide operational supervisory support.

To work under supervision and manage own workload and that of others.

Main duties of the job

To undertake various administrative duties associated with a patient's attendance to the Trust, as outlined in the Patient Access Policy OP39.

It is expected that staff will undertake duties relating to any aspect of service provided by the Patient Access Services Team.

It is expected that staff will be able to demonstrate a significant level of initiative in organising their workload and in making decisions and action within clearly defined limits.

To ensure patient confidentiality is maintained at all times.

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achievednumerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Job responsibilities

To undertake various administrative duties associated with a patients attendance to the Trust, as outlined in the Patient Access Policy OP39.

It is expected that staff will undertake duties relating to any aspect of service provided by the Patient Access Services Team.

It is expected that staff will be able to demonstrate a significant level of initiative in organising their workload and in making decisions and action within clearly defined limits.

To ensure patient confidentiality is maintained at all times.

Please see attached Job Description and Person Specification for further information

Person Specification

Qualifications

• 4 GCSE's passes or equivalent, one subject being English
• NVQ3 in business admin or equivalent knowledge and experience

Knowledge/Skills

• Knowledge and experience of the Health Records service provision, patient administration system
• Good computer skills to operate and update several IT software packages including the departments own unique database
• Knowledge of basic computer packages i.e word/excel

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,937 to £26,598 a yearpro rata per annum