Client Support Officer (Asset Management)

Carrington West; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local authority team in London seeks a motivated Client Support Officer to support housing projects. The role involves managing project data, assisting with procurement, and developing data systems. Ideal candidates have a background in housing or asset management and strong data management skills. Join a high-performing team dedicated to improving community housing outcomes.

Qualifications

• Strong skills in data management and reporting.
• Background in housing, asset management, or project support.
• Confidence in working across different systems.

Responsibilities

• Support AMT project managers with procurement.
• Collect and validate data for decision-making.
• Develop and maintain data systems for inspections.
• Assist with resource management and performance reporting.
• Handle enquiries and stakeholder engagement.
• Improve internal processes for efficiency.

Skills

Data management

Project support

Cross-team collaboration

Job description

Overview

Are you highly organised, data-savvy, and ready to support critical housing projects in one of London's most dynamic boroughs?

We're looking for a motivated and detail-oriented Client Support Officer (Asset Management) to join a busy Housing Services team in East London, supporting the HRA Asset Management Team (AMT).

In this varied and vital role, you'll be the engine behind the team's operation by supporting systems, managing project data, and helping ensure housing projects run smoothly, safely, and on time. Your work will directly contribute to delivering safe, well-managed homes for residents across the borough.

Key responsibilities

• Supporting AMT project managers with procurement, diary coordination, and programme management
• Collecting, validating and presenting data to support decision-making and ensure compliance
• Developing and maintaining data systems, including those that support building safety and HHSRS (Housing Health & Safety Rating System) inspections
• Assisting with resource management, performance reporting, and contract monitoring
• Handling enquiries, correspondence, and stakeholder engagement both internally and externally
• Helping improve internal processes to support efficiency and digital transformation in asset management

This role is ideal for someone with a background in housing, asset management, or project support—especially those with strong skills in data management, reporting, and cross-team collaboration. You'll need to be confident working across different systems, comfortable with numbers, and able to prioritise in a fast-paced environment.

If you're ready to join a high-performing local authority team and contribute to shaping better housing outcomes for the community, we want to hear from you.

How to Apply

If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW.

If you do not hear from us within 48 hours of applying, your application has been unsuccessful.

If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.

Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).