Client Success Manager

The People Co. / Sell Jobs; United Kingdom; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading international ingredients business is seeking a Client Success Manager to drive customer success and innovation in the food manufacturing sector. The role focuses on fostering long-term client relationships and understanding their needs to provide tailored solutions. Ideal candidates will have a strong background in B2B sales within the food sector, excellent communication skills, and a proactive problem-solving approach. This is an exciting opportunity to help customers thrive while advancing your career.

Qualifications

• Track record in B2B sales or account management within the food sector.
• Excellent communication skills and relational mindset.
• Strong commercial understanding and negotiation confidence.

Responsibilities

• Build and maintain trusted client relationships.
• Identify opportunities for growth and innovation.
• Provide proactive support to ensure customer satisfaction.

Skills

B2B sales

Account management

Excellent communication

Problem-solving

Negotiation skills

Job description

Join a market-leading international ingredients business and play a pivotal role in ensuring customer success, growth, and innovation across the food manufacturing and foodservice sectors. This is your chance to be part of a dynamic, forward-thinking company that has achieved remarkable growth over the past five years.

As Client Success Manager, you’ll be the go-to partner for your customers, working closely with them to understand their needs, develop tailored solutions, and help them maximise value from the partnership.

Key responsibilities

• Build and maintain trusted, long-term client relationships.
• Work with clients to identify opportunities for growth and innovation.
• Partner with technical and commercial teams to launch new products.
• Provide proactive, solutions-focused support to ensure customer satisfaction.
• Monitor market activity to keep clients ahead of trends.

What you’ll bring

• A track record in B2B sales or account management within the food sector (ingredients experience a plus).
• Excellent communication skills and a relationship-focused mindset.
• Strong commercial understanding with the ability to spot opportunities.
• Problem-solving ability and confidence in negotiations.
• Willingness to travel nationally, plus some international trips.

If you’re ready to help customers succeed while driving your career forward, send your CV to Lisa Fox, quoting Ref: PR/013146