Client Services SVP Real Assets

The Citco Group; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A global leader in fund services is seeking an experienced professional to oversee client service delivery for key clients and manage fund accounting operations. The ideal candidate should have at least 10 years of real estate accounting experience, strong technical skills in financial analysis, and a professional accounting designation. This role offers full-time employment with a focus on team leadership and client relationship management, promoting a diverse and inclusive workplace.

Benefits

Flexible working arrangements

Training and education support

Diversity and inclusion initiatives

Qualifications

• 10 years of public/private real estate accounting experience.
• Experience in reviewing and preparing general ledgers and financial statements.
• Knowledge of IFRS and GAAP.

Responsibilities

• Oversee client service delivery for key clients.
• Manage escalations and client complaints.
• Deliver fund accounting and analysis services.

Skills

Leadership

Analytical skills

Communication skills

Problem-solving

Education

Degree in Business Finance or related field

Professional accounting designation (ACA, ACCA, CIMA, CPA)

Tools

MS Excel

MS Word

PowerPoint

Industry software (MRI, Yardi, Investran)

Job description

Description

About Citco

Citco is a global leader in fund services corporate governance and related asset services with staff across 80 offices worldwide. With more than $2.5 trillion in assets under administration with in excess of $200 billion in AuA within our Real Assets division we deliver end-to-end solutions and exceptional service to meet our clients needs.

For more information about Citco please visit

Responsibilities

Client Service & Relationship Management

• Oversee client service delivery and monitor service provision to agreed standards for key clients
• Formulate and implement key client service programs
• Visit clients periodically to evaluate service quality and identify priorities
• Operate as primary contact point for clients responding to queries and escalating when necessary
• Manage escalations and complaints within the team and department
• Monitor compliance with various client agreements including Service Level Agreements
• Act as liaison with internal / external parties including auditors legal counsel and property management companies

Financial Operations & Accounting

• Deliver Fund accounting and analysis services
• Manage limited partner and general partner allocations
• Review real estate fund clients partnership agreements PPMs and other materials
• Participate in and lead implementation of fund structures onto accounting systems
• Assist in client audit procedures and prepare complex Excel spreadsheets

Team Leadership & Development

• Manage train and assist assigned Senior Account Managers in running their teams
• Train and support team members in their development
• Participate in review of procedures and policies and supervise VPs to ensure adherence
• Liaise internally with operational areas to ensure awareness of key client requirements

Issue Resolution & Analysis

• Assist in resolution of complex client issues
• Interact with Management and Clients on various matters
• Prepare and analyze complex financial data and reporting

Qualifications

About You

Educational & Professional Qualifications

• Degree in Business Finance or related field
• Professional accounting designation (ACA ACCA CIMA CPA) or actively pursuing qualification
• 10 years of public / private real estate accounting experience

Technical Knowledge & Skills

• Experience in reviewing and preparing general ledgers and financial statements
• Knowledge of IFRS and GAAP
• Advanced proficiency in MS Excel competent in MS Word and PowerPoint
• Knowledge of industry software (MRI Yardi or Investran) preferred

Specialized Experience (Advantageous)

• Limited Partnership accounting experience
• Private equity / real estate fund administration background
• Understanding of tax-efficient European structures investment vehicles and regulatory requirements

Professional Competencies

• Demonstrated leadership skills and supervisory experience
• Superior written and verbal communication skills in English
• Strong analytical and problem-solving abilities
• Sound judgment and decision-making capabilities

Personal Attributes

• Self-motivated and deadline-driven
• Team player capable of managing individual responsibilities
• Bright and diligent approach to work

Our Benefits

Your well being is of paramount importance to us and central to our success. We provide a range of benefits training and education support and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

Employment Type: Full-Time

Experience: years

Vacancy: 1