Client Services Executive

Castle Employment Agency Ltd; Scarborough; On-site; GBP 27,000 - 30,000; Full time

Job summary

A recruitment agency in Scarborough is seeking a Client Services Executive to ensure clients have a smooth experience. Responsibilities include onboarding clients, gathering testimonials, and promoting events. The role offers a salary between £27,000-£30,000 and full-time hours Monday to Friday. Candidates must have a driving license and vehicle access. This role also includes opportunities for company events throughout the year.

Benefits

Opportunity to attend exciting company events

Paid mileage for events

Qualifications

• Driving license and access to your own vehicle required.
• Experience in client relationship or customer service preferred.

Responsibilities

• Support new clients through their onboarding and ongoing journey.
• Build strong relationships with clients and add value to their experience.
• Gather client testimonials and case studies.

Skills

Client Relationship Management

Customer Service

Event Promotion

Job description

Overview

We have an exciting opportunity for a Client Services Executive to join a dynamic and growing company in Scarborough within the property industry.

In this role, you will be responsible for ensuring clients have a smooth and enjoyable experience from the moment they sign up until the completion of their journey.

Responsibilities

Some of the Client Services Executive responsibilities will be:

• Support new clients through their onboarding and ongoing journey
• Build strong relationships with clients and add value to their experience
• Gather client testimonials and case studies
• Monitor Trustpilot reviews and encourage clients to leave feedback
• Promote and encourage event bookings to help clients get the best from their programme
• Collect customer satisfaction survey results and use them to improve the client experience
• Attend company run events, networking and building relationships with your clients

Details

This will be working full time Monday to Friday 9am-5pm, earning a salary between £27,000-£30,000 depending on experience.

As part of the role, you will have the opportunity to attend exciting company events, including two nights away per month and three nights away four times a year.

Requirements

To be successful in this role, you’ll need a driving licence and access to your own vehicle, you will get paid mileage when you attend any events.

Next steps

If you’re looking for a challenging and rewarding opportunity where you can grow and make a real impact, we’d love to hear from you!