Client Services Executive

CLD Recruitment (Leeds) Ltd; Leeds; Hybrid; GBP 26,000 - 28,000; Full time

Job summary

A recruitment agency in Leeds is looking for a proactive Client Service Executive for their Property After Sales team. This role involves managing client journeys from post-exchange to completion, ensuring smooth communications with buyers and vendors. The ideal candidate will have essential customer service experience and preferably some property knowledge. The role offers a competitive salary, hybrid working options after probation, and additional perks such as holiday time and monthly awards.

Benefits

Competitive salary

Hybrid working after probation

28 days holiday + Christmas closure

Birthday off

Quarterly incentives and monthly awards

Qualifications

• Experience in customer service is essential.
• Property experience is preferred.
• Must be highly organized with strong attention to detail.
• Confident communicator and team player required.
• Comfortable with basic financial administration.

Responsibilities

• Act as the main point of contact for buyers post-exchange.
• Liaise with brokers, developers, and agents.
• Coordinate valuations and snagging reports.
• Raise invoices and purchase orders.
• Manage and resolve client queries.
• Support the After Sales Manager as needed.

Skills

Customer service experience

Confident communicator

Organizational skills

Attention to detail

Team player

Job description

Client Service Executive - After Sales (Property)

Leeds City Centre (Hybrid after probation) | Monday-Friday | 9:00am-5:30pm | Hybrid: 2 days WFH per week (post-probation) | £26,000-£28,000 DOE

About the Role

We're seeking a proactive Client Service Executive to join a growing Property After Sales team. You'll support clients purchasing off‑plan investment properties, managing the journey from post‑exchange through to completion and ensuring a smooth, professional experience.

Key Responsibilities

• Act as main point of contact for buyers post‑exchange
• Liaise with brokers, developers, surveyors, agents, and suppliers
• Coordinate valuations, snagging reports, and furniture installations
• Raise invoices and purchase orders for works and furniture
• Manage and resolve client queries and complaints
• Support the After Sales Manager as required

About You

• Customer service experience (essential)
• Property experience (preferred)
• Highly organised with strong attention to detail
• Confident communicator and team player
• Comfortable with basic financial administration

What's on Offer

• Competitive salary (£26,000-£28,000 DOE)
• Hybrid working after probation
• Early finish & dress‑down Fridays
• 28 days holiday + Christmas closure
• Birthday off 🎂
• Quarterly incentives, monthly awards & socials

CLD Recruitment (Leeds) Ltd is acting as an Employment Agency in relation to this vacancy. CLD Recruitment (Leeds) Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds.