Client Service Representative

US Tech Solutions; Brentwood; Hybrid; GBP 37,000 - 50,000; Full time

Job summary

A global staffing firm is seeking a Client Services Coordinator based in Brentwood, NY. This hybrid role requires strong client communication, proficiency in Microsoft Excel, and the ability to multitask effectively. The ideal candidate will assist with data reporting and handle various client needs in a professional manner. This position offers a blend of onsite and remote work opportunities.

Qualifications

• 1–2 years of client services experience preferred.
• Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables, etc.).
• Skilled in Microsoft Outlook and professional client communications.

Responsibilities

• Communicate with clients via email and occasional phone calls.
• Act as backup for Relationship Administrators supporting client needs.
• Coordinate with internal teams for material quantities.
• Run AI Tool and upload material matrix to IMSOL.
• Assist with APD/CPD updates and print logo requests.

Skills

Client services experience

Microsoft Excel

Professional client communications

Attention to detail

Multitasking

Education

Bachelor’s degree preferred

Tools

Microsoft Outlook

Job description

Location: Hybrid – Brentwood, NY (2 days/week onsite, rest remote)
Duration: 12 months with Possibility for Extension or Conversion to Permanent

Overview

• We are seeking a Client Services Coordinator to provide client-facing support and internal team assistance. This hybrid role involves client communication, data reporting, and supporting print, logo, and material requests.

Responsibilities

• Communicate with clients via email and occasional phone calls
• Act as backup for Relationship Administrators supporting client needs
• Coordinate with internal teams for material quantities
• Submit Host/Post, DDS, and other print-related requests
• Run AI Tool and upload material matrix to IMSOL
• Assist with APD/CPD updates and print logo requests
• Generate and analyze reports using Excel
• Handle ad hoc projects and department support as assigned

Qualifications

• 1–2 years of client services experience preferred
• Bachelor’s degree preferred (not required)
• Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables, etc.)
• Skilled in Microsoft Outlook and professional client communications
• Strong attention to detail with ability to multitask
• Ability to maintain confidentiality and professionalism

About US Tech Solutions

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.