Client Service Assistant

Adecco; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A dynamic organisation in the financial sector seeks a motivated Client Service Assistant in London. This role involves supporting project management, maintaining client relationships, and managing data. Applicants should have over 2 years of client service experience and exceptional communication skills. Join a team focused on delivering top-notch client service in a fast-paced environment.

Qualifications

• Minimum of 2 years in Client Service administration within the finance industry.
• Outstanding written and verbal communication skills.
• Strong organisational abilities to manage multiple tasks.

Responsibilities

• Manage and maintain accurate data in spreadsheets.
• Extract relevant information from Investment Management contracts.
• Assist project manager in providing key performance indicators.

Skills

Client Service Experience

Organisational Skills

Communication Skills

Enthusiastic Attitude

Resilience

Job description

Overview

Job Advertisement: Client Service Assistant

Location: London, UK

Contract Type: Temporary

Duration: 6 Months

Work Model: 4 days per week in office

Are you ready to take your career in finance to the next level? Our client, a dynamic organisation in the financial sector, is seeking a motivated and detail-oriented Client Service Assistant to join their team. This is a fantastic opportunity to support a critical project that serves a global client base spanning the UK, North America, and Asia Pacific.

As the Client Service Assistant, you will be at the heart of our operations, collaborating with a talented Client Services team to ensure projects are executed flawlessly and on time. If you thrive in a fast-paced environment, enjoy problem-solving, and have a passion for client service, this role is perfect for you!

Core Responsibilities

• Update Spreadsheets: Manage and maintain accurate data in spreadsheets, ensuring all information is up to date.
• Review Contracts: Extract relevant information from Investment Management contracts and input it into our systems.
• Support Project Management: Assist the project manager in providing Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) to the project committee.
• Engage in Project Meetings: Actively participate in discussions, raising any issues that could impact project delivery.
• Issue Management: Communicate any concerns or challenges to your management line promptly.
• Input on Projects: Contribute ideas and insights to various departmental projects.
• Reconciliation: Assist with reconciling and making necessary amendments to the client database.
• Maintain Relationships: Foster strong relationships with various Investment teams to ensure timely information flow.

Skills Required

• Client Service Experience: A minimum of 2 years in Client Service administration within the finance industry.
• Enthusiastic Attitude: A keen and adaptable personality that thrives in a team environment.
• Communication Skills: Outstanding written and verbal communication skills to engage effectively with clients and colleagues.
• Organisational Skills: Strong organisational abilities to manage multiple tasks and deadlines effectively.
• Resilience: Capability to work under pressure and meet tight deadlines without compromising quality.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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