Client Relationship Manager and High Jewellery Grand Vendeur

Luxuryrecruit; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

A prestigious high-end jewelry brand is seeking an International Client Relationship Manager and High Jewellery Grand Vendeur. The role focuses on driving sales within an elite showroom, delivering exceptional luxury experiences, and fostering relationships with UHNW clients. Candidates with a proven track record in luxury jewelry sales and established networks are encouraged to apply, showcasing their expertise in the luxury market.

Benefits

Competitive salary and performance-based incentives

Dynamic working environment in London

Qualifications

• Proven sales track record in high-end jewelry or luxury sectors.
• Established network of UHNW clients.
• Experience in showroom or retail environments.

Responsibilities

• Drive high-value sales in the showroom and at private events.
• Build and sustain long-term relationships with UHNW clients.
• Identify new clients through events and referrals.

Skills

Sales and negotiation

Interpersonal skills

Attention to detail

Business development

Education

Gemology certificate (e.g., GIA, FGA)

Job description

Client Relationship Manager and High Jewellery Grand Vendeur

About the Role

Luxury Recruit is exclusively engaged on this search for an International Client Relationship Manager and High Jewellery Grand Vendeur for a prestigious high-end jewelry brand. This role is showroom-based in Bond Street, requiring an experienced professional adept at working in a retail showroom environment and catering to an elite clientele.

The ideal candidate will have significant experience in high-value jewelry sales, a portfolio of established UHNW (Ultra High Net Worth) clients, and the ability to travel internationally as needed. Candidates from similar luxury brands such as GRAFF, Harry Winston, Cartier, Van Cleef & Arpels, or comparable maisons will be given priority.

Key Responsibilities:

• Drive high-value sales by presenting the brand’s exceptional pieces to UHNW clients in the showroom and during private events or international appointments.
• Build and sustain long-term relationships with existing and prospective UHNW clients, ensuring an unparalleled luxury experience.
• Proactively identify and engage new clients through exclusive events, referrals, and bespoke client engagement strategies.

Showroom Operations

• Represent the brand as a trusted advisor and ambassador in the showroom, delivering an exceptional client experience.
• Stay up-to-date with the latest collections, bespoke creations, and rare gemstones by collaborating with the design and production teams.

Business Development

• Identify opportunities to collaborate with complementary luxury sectors such as private banks, concierge services, and auction houses.
• Develop and execute innovative approaches to enhance client loyalty and drive business growth.

Market Knowledge & Travel

• Conduct market analysis and monitor competitor activities to support business development strategies.
• Be prepared to travel as required to meet clients, attend events, and showcase collections internationally.

Candidate Profile:

Experience & Background

• Proven track record of achieving sales targets in high-end jewelry or comparable luxury sectors.
• Experience in a showroom or retail environment for leading brands such as GRAFF, Harry Winston, Cartier, Van Cleef & Arpels, or similar.
• Established network of UHNW clients and a deep understanding of their needs and preferences.
• Expertise in gemstones and bespoke jewelry; a gemology certificate (e.g., GIA, FGA) is highly desirable.

Skills & Attributes

• Exceptional sales and negotiation skills with a results-driven mindset.
• Outstanding interpersonal and communication skills, able to engage with discerning clientele effectively.
• Professionalism, discretion, and a deep understanding of luxury client expectations.
• Creative thinker with strong business development capabilities.
• Impeccable attention to detail and passion for the luxury market.

Additional Requirements

• Must be able to work in a Bond Street retail showroom environment.
• Fluent in English; additional languages are highly advantageous.

What We Offer:

• Competitive salary and performance-based incentives.
• An opportunity to represent one of the world’s most prestigious jewelry brands.
• A dynamic and luxurious working environment in the heart of London.

How to Apply:

Interested candidates should send their CV and cover letter, detailing their experience and suitability for the role.

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