Client Operations & Delivery Lead

Pulselive; Greater London; Hybrid; GBP 36,000 - 42,000; Full time

Job summary

A leading technology firm in the UK is looking for a Client Operations Manager to oversee client operations and collaborate with internal teams. This role involves managing client accounts, providing operational support, and ensuring product delivery. The ideal candidate should communicate effectively, adapt to challenges, and handle multiple projects. Enjoy a collaborative work environment with a competitive salary and a chance to work on cutting-edge tech products.

Benefits

Collaborative work environment

Opportunity to work with digital tools

Competitive salary and benefits package

Qualifications

• Experience in client management and operations.
• Understanding of digital tools and platforms.
• Ability to manage multiple projects and priorities.

Responsibilities

• Support and manage multiple small to medium‑sized client accounts.
• Serve as a key point of contact for clients.
• Collaborate with Senior Delivery Managers.
• Identify and report product bugs.
• Write detailed feature briefs for product development.
• Perform quality assurance on product tickets.

Skills

Excellent communication skills for external client interaction

Strong organizational skills

Ability to adapt to tasks and challenges

Passion for the digital or technology sector

Strong multitasking abilities

Methodical, detail-oriented approach to work

Job description

A leading technology firm in the UK is looking for a Client Operations Manager to oversee client operations and collaborate with internal teams. This role involves managing client accounts, providing operational support, and ensuring product delivery. The ideal candidate should communicate effectively, adapt to challenges, and handle multiple projects. Enjoy a collaborative work environment with a competitive salary and a chance to work on cutting-edge tech products.