Client Onboarding Analyst

Citigroup Inc.; Belfast; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global financial institution located in Northern Ireland, Belfast is seeking a Client Onboarding Analyst. The role involves ensuring regulatory compliance and managing client accounts. Successful candidates will have a strong attention to detail, good problem-solving skills, and financial services experience is preferred. This position offers a hybrid working model with competitive benefits including generous holiday allowance and private medical insurance.

Benefits

Generous holiday allowance starting at 27 days plus bank holidays

Discretionary annual performance bonus

Private medical insurance

Employee Assistance Program

Pension Plan

Paid Parental Leave

Special discounts for employees and families

Access to learning and development resources

Qualifications

• Experience in financial services is preferred.
• Strong awareness of client needs and expectations.
• Fluency in written and spoken English is required.

Responsibilities

• Ensure compliance with regulatory requirements.
• Manage and prioritize daily tasks effectively.
• Oversee the creation and maintenance of customer accounts and data.

Skills

Client management

Problem-solving

Attention to detail

Communication

Team collaboration

PC skills (Excel, Word)

Ability to work under pressure

Job description

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi Belfast. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Client Onboarding group is a client facing organization responsible for the coordination and communication around all underlying activities from sales prospect/new business opportunity through to the first trade.

While the client onboarding team are responsible for stewarding the client through the end‑to‑end onboarding process our success as a firm depends on many teams and the ability to effectively communicate between them. Generally, the onboarding role is a coordination role with client data set up function happening within the respective control groups. The department has a fast paced environment and analysts have deadlines to meet daily and deal with stakeholders across the globe.

What you’ll do

• Ensure all applicable regulatory requirements are met
• Manage stakeholders
• Work to deadlines
• Manage and prioritise daily tasks ensuring SLA’s are met
• Day to day oversight and contribution to creation and maintenance of customer accounts, security and pricing data within multiple systems across multiple teams.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What we’ll need from you

• Good awareness of client needs/expectations
• Financial services related experience preferable
• Flexibility, team spirit, loyalty
• High attention to detail
• Good PC skills (Excel, Word)
• Fluent in both written and spoken English
• Be able to work under pressure and to meet deadlines

What we can offer you

This is a role that'll offer you the opportunity to build an in-depth knowledge of financial services operations. Every day there will be new business challenges that will help you develop new skills that can drive your career. We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best‑in‑class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretionary annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental LeaveSpecial discounts for employees, family, and friends
• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.