Client Manager - Care Packages & Quality

CCH Group; Telford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading care service provider in England is seeking a Client Manager to develop and manage care packages, ensuring high-quality standards. This role includes direct contact with clients and their care staff, ownership of case loads, and contribution to financial KPIs. The company offers thorough training, a comprehensive benefits package including up to 25 days of holiday, and other occupational benefits to support your career development.

Benefits

Wellbeing resources

Financial advice

Discount at major retailers

Occupational Sick Pay

Occupational Maternity and Paternity Pay

Qualifications

• Experience in case management and client interaction.
• Strong understanding of financial KPIs and care standards.
• Ability to develop care packages effectively.

Responsibilities

• Develop and manage a portfolio of care packages.
• Ensure quality standards in client care are met.
• Forecast and manage budget contributions.

Job description

A leading care service provider in England is seeking a Client Manager to develop and manage care packages, ensuring high-quality standards. This role includes direct contact with clients and their care staff, ownership of case loads, and contribution to financial KPIs. The company offers thorough training, a comprehensive benefits package including up to 25 days of holiday, and other occupational benefits to support your career development.