Client Manager

City & County Healthcare Group; Telford; On-site; GBP 28,000; Full time

Job summary

A leading healthcare provider in Telford is seeking a dedicated Client Manager. This role involves developing a portfolio of care packages, managing budgets, and ensuring quality standards in care delivery. The ideal candidate will have experience in health and social care, be passionate about community care, and excel at building relationships with clients and staff. The position offers a salary of £27,500 pro rata, with additional benefits including holiday, maternity pay, and sick pay.

Benefits

22 Days Holiday plus bank holidays

Occupational Maternity and Paternity Pay

Death in Service Payment

Occupational Sick Pay

Qualifications

• Experience in health and social care management.
• Proven ability to manage remote teams effectively.
• Passion for providing high-quality community care.

Responsibilities

• Develop care packages promoting person-centered care.
• Manage financial KPI forecasting and delivery.
• Maintain direct contact with clients and care staff.

Skills

Organizational skills

Team management

Client relationship building

Understanding of health and social care

Job description

As a Client Manager, you will be responsible for developing a portfolio of care packages that promote person centred care and a safeguard approach. You will take ownership of the case loads contributing to the forecasting and delivery of budgets and financial KPI's. You will have direct and regular contact with our clients along with their care staff to effectively review and establish that the quality of care is to a high and expected standard.

We will also offer you:

• 22 Days Holiday (increasing to 25 days after 3 year's service) plus bank holidays
• Occupational Maternity Pay & Adoption Pay
• Occupational Paternity Pay
• Death in Service Payment
• Occupational Sick Pay
• subject to terms and conditions and qualifying period, You will need to be an efficient, organised and experienced care professional who is passionate about providing the best in community care, thrive on managing a remote team within a health and social care environment and take pride in building relationships with your clients and care workers.
• Maternity contract until 7th August 2026 (potential to be extended)
• Telford - TF2 9TW
• Salary £27,500 pro rata
• Hours: Monday - Friday 9am - 5pm with additional on call duties on a rota basis
• You will need to be a driver with your own vehicle