Client Experience Specialist

Marstep Resourcing Solutions; Oswestry; On-site; GBP 22,000 - 30,000; Full time

Job summary

A financial services organization in Oswestry is looking for a Client Services Administrator to provide exceptional client care and support the onboarding of new clients. Key responsibilities include processing new business, maintaining client relationships, and ensuring high customer service standards. Candidates should possess strong communication, problem-solving, and organizational skills. This position offers an excellent career development opportunity within a dynamic team.

Qualifications

• Strong communication and listening skills to inform and advise clients.
• Ability to work well under pressure and manage multiple tasks.
• Commitment to continuous personal development.

Responsibilities

• Provide first-class client care.
• Process new business and maintain client relationships.
• Support onboarding of new clients.

Skills

Communication skills

Listening skills

Problem-solving skills

Organisational and planning skills

Creative thinking

Confidence and patience

Job description

A financial services organization in Oswestry is looking for a Client Services Administrator to provide exceptional client care and support the onboarding of new clients. Key responsibilities include processing new business, maintaining client relationships, and ensuring high customer service standards. Candidates should possess strong communication, problem-solving, and organizational skills. This position offers an excellent career development opportunity within a dynamic team.