Client Business Partner

Manpower Internal Talent; England; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A global workforce solutions leader is looking for a Client Business Partner in Slough to manage contingent worker services and recruitment processes. The role includes building relationships with hiring managers, ensuring timely CV submissions, and providing training on recruitment tools. The ideal candidate should excel in communication and have experience in an MSP environment. This position offers a hybrid work model with a competitive salary and benefits.

Benefits

Competitive salary with bonuses

24 days annual leave plus birthday off

Health and wellbeing benefits including private medical and gym memberships

Family-friendly policies

Discounted share purchase plans and other employee rewards

Qualifications

• Proven experience in managing contingent worker vacancies and adherence to processes.
• Demonstrated strong interpersonal and relationship-building skills.
• Ability to maintain high professionalism and manage workload effectively.

Responsibilities

• Manage recruitment processes, ensuring alignment with key performance indicators.
• Build relationships with hiring managers and provide recruitment advice.
• Train team members on necessary recruitment processes and tools.

Skills

Experience working in an MSP environment managing contingent worker vacancies

Excellent communicator with ability to build strong, long-lasting influential relationships

Strong commercial awareness and ability to positively impact profitability

Highly effective in managing and prioritising workload

Ability to understand process and experience documenting processes

Good analytical skills to aid problem solving

Excellent level of written and verbal communication skills

Curious nature and willingness to learn

Excellent attention to detail

Job description

Overview

Job Title: Client Business Partner

Location: Slough - Hybrid, 3 days minimum on site with the Client

Salary: Competitive with quarterly bonus

To be responsible for the successful delivery of contingent worker services - managing vacancies through the full recruitment process from vacancy approval through to contingent worker on boarding. The Client Business Partner will be responsible for working closely with the Manpower recruiters and a small PSL of suppliers and building relationships with the Client Talent team and key Hiring Managers (HMs).

Why Join Us?

Joining Talent Solutions means becoming part of an organisation that truly values its people. As a global leader in RPO and MSP delivery, we're more than just a workforce solutions provider-we genuinely understand what makes people tick.

Key Responsibilities

Relationship Management & Strategic Direction:

• Provide guidance to the HM on the recruitment process, sourcing options and VMS process
• Provide training to the HM and Manpower teams on the VMS tool and MSP processes
• Build strong relationships with key stakeholders to offer advice and support around process, market insights, routes to market and recruitment best practice.
• Keep managers informed on the progress of their vacancies
• Work closely with the Manpower recruitment team and a small number of PSL suppliers (as required)
• Provide regular reports, updates and market information to hiring managers.
• Monitor and manage roles through the recruitment process in accordance with KPI or SLAs, resolving issues to meet KPIs and flagging to the Client Manager where needed
• Attend meetings as required with the Client and build a rapport through face-to-face interaction
• Be a trusted recruitment advisor to both HMs and the Client Talent team
• Identify opportunities through Hiring Manager conversations for additional MPG service lines.

Process Management & Operational Effectiveness:

• Train the HMs and Manpower recruitment team in Beeline and other MSP processes
• Take full responsibility for all roles within your business area
• For white collar roles hold role intake calls, including the Manpower recruitment team, utilising Talent Map to share Talent insights, book provisional interview slots with the Hiring Managers and manage the role through Beeline.
• Ensure shortlists of candidates are suitable for all roles
• Monitor KPIs and work with the Manpower recruitment team to ensure timely CV submission to the roles, organising of interviews, offers.
• Manage and engage with third party suppliers when required
• Ensure HMs are providing timely feedback on CV's, availability and Interview feedback in line with KPIs and SLAs
• Ensure offer details are correct for all positions
• Full use of the VMS to ensure all data is in the system and that the status of each role is up to date
• Document and update the SOP as processes change.

Service Development:

• Flexibility to support on other areas of the account when required
• Complete project work as required - e.g. training sessions within the team, contributing to the MethodX plan and supporting documentation.
• Support the delivery team by providing access to Hiring Managers when required and providing relevant client information, project overviews and forecast planning
• Be curious, asking HMs questions about their business areas and bring that information into your conversations with your Client Manager. Some of what you find out may form the basis for continuous improvement or service expansion with the Client

Skills/Qualifications

• Experience working in an MSP environment managing contingent worker vacancies
• Excellent communicator with ability to build strong, long-lasting influential relationships
• Strong commercial awareness and ability to positively impact profitability
• Highly effective in managing and prioritising workload
• Ability to understand process and experience documenting processes
• Good analytical skills to aid problem solving
• Excellent level of written and verbal communication skills
• Curious nature and willingness to learn.
• Excellent attention to detail - this is key to ensure contingent worker data is correctly captured

What You'll Receive

• Competitive Pay: Base salary plus incentives, including commission, bonuses, and merit increases.
• Holidays: 24 days' annual leave (rising to 27 with service), your birthday off, and the option to buy five additional days.
• Pension: Competitive scheme with increasing contributions based on service length.
• Health & Wellbeing: Flexible benefits including private medical, dental, gym memberships, and health screenings.
• Family-Friendly Benefits: Generous policies including an employee assistance programme.
• Additional Perks: Early finish Fridays, discounted share purchase plans, volunteering days, and discounts through Tastecard and ManpowerGroup Rewards.

About Us

We are global leaders in workforce solutions and strategies. Our clients operate in a constantly evolving landscape and at Talent Solutions, we help them meet every challenge through tailored workforce strategies. From RPO and MSP solutions to world-class talent management, we understand people. And together, we'll shape the future.

Proudly recognised as one of the world's most ethical companies for 16 consecutive years, our values centre on integrity, transparency, and inclusion. We embrace diversity and promote a workplace where everyone can thrive. We welcome applicants of all backgrounds, including those with disabilities. ManpowerGroup is a Disability Confident Employer, and we're happy to talk about flexible working.

We get people. And together, we'll shape our future. Apply now.

Please note: We are only able to consider candidates currently residing in the UK.