CLIENT ADVISOR MANCHESTER

Bulgari; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A luxury jewelry brand is seeking an experienced Client Advisor for their Manchester Boutique. The role involves promoting jewelry and watches, achieving sales targets, and providing exceptional customer service. Ideal candidates will have proven experience in the jewelry industry and strong selling skills, along with fluency in English. This position also requires a proactive approach and a genuine interest in luxury fashion.

Qualifications

• Experience in Jewelry or Watches brands is essential.
• Knowledge of CRM techniques and tools is beneficial.
• Capable of maintaining professionalism in all interactions.

Responsibilities

• Collaborate with management and colleagues to achieve personal and store goals.
• Build and maintain an active client database.
• Provide excellent customer service to ensure a positive shopping experience.

Skills

Fluency in English

Proven experience in Jewelry or Watches brands

Knowledge of luxury fashion industry

Proactive selling skills

Initiative and negotiation skills

Strong business acumen

Job description

Position

Bulgari UK is seeking an experienced and enthusiastic Client Advisor for our Manchester Selfridges Boutique, specializing in jewelry and watches. The Client Advisor serves as an ambassador of Bulgari, responsible for creating, stimulating, and maximizing sales opportunities by promoting product attributes, developing skills to increase sales, and fostering a positive work/store environment.

Job Responsibilities

MISSION

The Client Advisor acts as an ambassador of Bulgari, creating and maximizing sales opportunities by promoting product attributes, enhancing skills, and promoting a positive environment.

Profile

Accountabilities

• Collaborate with management and colleagues to achieve personal and store goals.
• Contribute to store and service KPIs achievement.
• Build and maintain an active client database.
• Achieve and exceed monthly and yearly sales targets.
• Communicate opportunities for community engagement and events to increase brand awareness and loyalty.
• Maintain professionalism, approachability, knowledge, and graciousness in all interactions.
• Ensure cleanliness and proper display of products in front areas.
• Provide excellent customer service to ensure a positive shopping experience.

Profile / Skills

• Fluency in English.
• Proven experience in Jewelry or Watches brands is essential.
• Knowledge of or experience in the luxury fashion industry.
• Familiarity with CRM techniques and tools.
• Proactive selling skills.
• Initiative and negotiation skills.
• Strong business acumen.

Soft Skills

• Customer focus.
• Genuine interest and knowledge in jewelry.
• Proactive selling approach.
• Initiative and negotiation capabilities.
• Business awareness.