Client Advisor

Harvey Nichols; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading luxury retailer in Manchester is seeking a Senior Client Advisor to be the first point of contact for customers. The role involves guiding clients through exclusive collections and offering tailored styling advice. Candidates should possess a passion for luxury fashion and have experience in retail. Benefits include significant discounts on fashion and beauty products, a clothing allowance, and a competitive commission scheme.

Benefits

Up to 40% off fashion & hospitality

30% off beauty, perfumery, wine, and spirits

Clothing allowance

Competitive commission scheme

Qualifications

• Experience in luxury fashion retail is preferred.
• Excellent product and styling knowledge required.
• Ability to thrive in a fast-paced, client-focused environment.

Responsibilities

• Guide clients through exclusive collections.
• Offer tailored advice and create personalized looks.
• Maintain immaculate presentation across the shop floor.

Skills

Styling knowledge

Client relationship building

Passion for luxury fashion

Flexibility in working hours

Job description

As our new Senior Client Advisor, you'll be the first point of contact for our customers, helping them explore collections and discover pieces that empower their individual style. You'll deliver an exceptional and enjoyable 5

Harvey Nichols is seeking a Senior Client Advisor to join our Manchester store. A destination for modern luxury and cutting‑edge style, Harvey Nichols curates an edit of the world’s most sought‑after fashion brands.

Responsibilities

• Guiding clients through our exclusive collections, from ready‑to‑wear and accessories to footwear and seasonal trends
• Using your expert styling knowledge to offer tailored advice and create personalised looks for every occasion
• Building and maintaining authentic, long‑lasting relationships with clients, ensuring an elevated experience at every touchpoint
• Staying ahead of the latest fashion trends, designers, and runway innovations to inspire and inform clients
• Maintaining immaculate presentation across the shop floor and ensuring collections are displayed to the highest standard
• Being flexible and available when our clients need you most, including evenings and weekends

Qualifications / What we’re looking for

• We’re looking for individuals who embrace creativity, love a challenge, and are passionate about the world of luxury fashion and exceptional service.
• Have you worked in luxury fashion retail before?
• Do you have excellent product and styling knowledge, with a genuine passion for designer fashion?
• Are you skilled at building relationships and providing expert wardrobe advice?
• Do you thrive in a fast‑paced, client‑focused environment?

Benefits

• Up to 40% off fashion & hospitality
• 30% off beauty, perfumery, wine, and spirits
• Clothing allowance
• Competitive commission scheme

Alongside this, you’ll enjoy a range of amazing benefits, including: