Client Advisor.

Bucherer AG; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading luxury watch retailer in London is seeking a Client Advisor to enhance sales and client experiences. The role requires a passion for luxury products and proven sales expertise, ideally in premium retail. The ideal candidate has exceptional interpersonal skills and can build relationships with clients while collaborating with a high-performing team to uphold the brand's values. Competitive compensation and opportunities for professional growth are included.

Benefits

Competitive salary and incentives

Ongoing professional development

Dynamic and inspiring work environment

Qualifications

• Proven sales experience within a luxury or premium retail environment.
• Excellent interpersonal skills for client relationship building.
• Strong communication skills and teamwork capabilities.

Responsibilities

• Maximise sales opportunities by engaging with clients.
• Deliver personalised service that exceeds expectations.
• Establish long-term client relationships through follow-ups.
• Collaborate with the team for boutique excellence.
• Uphold brand values and reputation as an ambassador.
• Create a supportive team environment.

Skills

Sales experience in luxury retail

Interpersonal skills

Team collaboration

Customer service

Job description

In 1888 in the heart of Switzerland, Carl‑Friedrich Bucherer and his wife Luise opened Lucerne's first watch and jewellery store, laying the foundations for a successful and innovative family company that is Bucherer 1888. Today, Bucherer has 130 years of watch and jewellery expertise. We pride ourselves on the hospitality that we deliver to all our clients, whilst inspiring them with our products and passion.

Job Title

Client Advisor

Location

Royal Opera House/Covent Garden

About Us

At Bucherer, we are renowned for delivering luxury and excellence in every aspect of our brand. As a leading luxury watch and jewellery retailer, we are committed to creating exceptional experiences for our clients.

Job Overview

As Client Advisor and a key brand ambassador, you will play a vital role in representing the Bucherer brand and our values. You will be responsible for optimising sales performance, ensuring the boutique thrives, and helping to elevate the Bucherer experience to new heights. This is a unique opportunity to combine your passion for luxury with a commitment to providing an exceptional client experience.

Key Responsibilities

• Sales Performance: Maximise sales opportunities by proactively engaging with clients and offering tailored product recommendations to meet their needs.
• Client Experience: Deliver exceptional, personalised service that exceeds client expectations, ensuring every visit is a memorable one.
• Relationship Building: Establish and nurture long‑term client relationships through consistent follow‑ups, providing personalised care and advice.
• Boutique Excellence: Collaborate closely with your team to ensure a seamless, high‑quality experience in every aspect of the boutique, from product displays to client interactions.
• Brand Representation: Act as a brand ambassador, upholding the core values and reputation of the Bucherer brand with pride and professionalism.
• Team Collaboration: Work cohesively with your colleagues to create a supportive, energetic, and high‑performing team environment.

What We’re Looking For

• A passion for luxury products, high‑end jewellery, and watches.
• Proven sales experience, ideally within a luxury or premium retail environment.
• Excellent interpersonal skills with the ability to connect and build relationships with clients.
• Strong communication skills and a natural ability to work as part of a team.
• A proactive and enthusiastic approach to customer service and sales.

Why Join Us

• Be part of a globally recognised, prestigious luxury brand.
• Competitive salary and performance‑based incentives.
• Ongoing professional development and career growth opportunities.
• An opportunity to work in an inspiring and dynamic environment alongside passionate professionals.

If you are a highly motivated, client‑focused individual who thrives in a luxury retail environment, we would love to hear from you. Join us and help create unforgettable experiences for our clients!