Clerical Assistant - FLK13304

Falkirk Council; Scotland; On-site; GBP 15,000 - 20,000; Part time

Job summary

A local council is seeking a Clerical Assistant to provide customer-focused support in a large secondary school. The ideal candidate will have exceptional customer service skills and experience with office IT, particularly Microsoft Office. Responsibilities include handling pupil records and liaising with parents and staff. The role entails working 25 hours per week during term time.

Qualifications

• Experience in an office where IT is extensively used.
• Ability to work effectively in a fast-paced educational environment.
• Attention to detail is crucial.

Responsibilities

• Provide front line and business support.
• Handle pupil records, attendance, and safeguarding documentation.
• Liaise with parents, teachers, and external stakeholders.

Skills

Exceptional customer service skills

Strong organisational skills

Proactive approach

Strong communication skills

Tools

Microsoft Office

Job description

Job Advert

We are looking for a suitably qualified person for the post of Clerical Assistant to provide customer focused, efficient and effective front line and business support. You must have exceptional customer service skills with a professional attitude and demeanor.

You will be part of a team that provides an efficient, professional and comprehensive business support service for a large secondary school, including:

• Various school operations, including office administration, finance, and HR processes
• Supporting senior leadership and ensuring the smooth daily functioning of the school
• Handling pupil records, attendance, and safeguarding documentation
• Liaising with parents, teachers, and external stakeholders professionally

Applications are invited from persons who have relevant and up to date experience of:

• relevant and up to date experience of working in an office where IT is extensively used (Microsoft Office)
• Strong organisational skills with excellent attention to detail
• Ability to work effectively within a fast-paced educational environment
• A proactive, professional approach with strong communication skills

You will work 25 hours per week on a term time basis.

If you are the successful candidate, you will be required to gain/maintain PVG scheme membership.

If you would be interested in joining our team and could make a difference in a dynamic school environment, we'd like to hear from you!