Cleaning Supervisor

West Midlands Police; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A regional police force in the United Kingdom is hiring for Cleaning Supervisors within its Corporate Asset Management Department. Responsibilities include supervising cleaning operations, conducting quality checks, and managing cleaning staff. Candidates should possess a certificated qualification in cleaning services and prior management experience. This role offers an enhanced benefits package including a competitive pension scheme and varied working hours.

Benefits

Enhanced annual leave

Comprehensive wellbeing package

Discounts across travel and leisure activities

Qualifications

• Experience managing a team of cleaners and prioritizing workloads.
• Ability to travel between police buildings as required.
• Demonstrated initiative and good interpersonal skills.

Responsibilities

• Supervise the internal cleaning service across the Police estate.
• Conduct quality assurance checks to meet cleaning standards.
• Maintain accurate stock control records of cleaning materials.

Skills

Cleaning management

Team leadership

IT skills (email, Teams, Word, Excel)

Attention to detail

Interpersonal skills

Education

Certificated qualification in Cleaning related services

Job description

Diversity and Inclusion Vision

West Midlands Police is a Disability Confident Leader and operates a Disability Confident Interview Scheme. The employer may limit interview offers to disabled and non‑disabled candidates in high‑volume situations, selecting those best meeting essential criteria.

Role Overview

Facilities Management currently have a number of Cleaning Supervisor vacancies within our Corporate Asset Management Department.

Travel/mileage expenses incurred during working hours between different sites can be claimed for.

The department consists of 3 key business areas: Fleet Services, Estates and Facilities Management.

There are 2 positions available for this role – 1 Central, 1 Eastern & 1 Western. Please specify which area you wish to apply for in your application.

• To supervise the delivery of a cost effective and efficient internal cleaning service across the Police estate in accordance with approved service specifications, and appropriate use of resource.
• Daily supervision and utilisation of cleaning operatives and materials to ensure cleaning services are maintained to agreed levels, within a designated site or cluster of sites depending on size.
• Complete regular quality assurance checks to ascertain cleaning standards are being met in line with key performance indicators (KPI’s), and ensure corrective action is taken where standards fail.
• Maintain accurate stock control records of all cleaning materials and equipment, including regular updates of electric equipment inventories and to make all equipment available for annual PAT tests.
• Monitor service contracts under the responsibility of Facilities Services, including waste, laundry, washroom and window cleaning, and report back on service arrangements and performance of the service providers.
• Instruct cleaning operatives on the correct use of equipment and materials and safe working practices, to ensure they comply with BICSc Best Value guidelines and Health and Safety Regs.
• Report on all matters relating to staff attendance and performance, and complete documentation to support these matters.
• Ensure timely and accurate completion of relevant documentation as requested by line management, including Health and Safety info and risk assessments.
• Authorise cleaning operatives annual leave ensuring that vacant work schedules are covered, and record leave onto MyTime System.
• Report faults and repairs to the Maintenance Helpdesk, or any Health and Safety matter to the relevant staff member for action.
• Manage meeting rooms and facilities to ensure that they are always ready for use with correct equipment and furniture.
• Conduct Performance & Development Reviews with cleaning staff.
• Circulate verbal and written information to cleaning operatives and management to ensure communication channels remain open. Partake in regular team meetings, as necessary.
• Complete cleaning activities where there is a shortfall or where needed to ensure the service is delivered in full.

Essential Skills

• To possess or be working towards a certificated qualification in Cleaning related services.
• Previous experience of managing team of cleaners and prioritising workloads.
• Use of IT equipment including email, Teams, Word and Excel.
• Able to travel between police buildings as required.
• Attention to detail.
• Must demonstrate the ability to work on initiative and possess good interpersonal skills.

Desirable Skills

• To undertake learning and development in order to perform other duties of same grade or graded at a higher level.
• Health & Safety Qualification.

Special Conditions

• The post holder may be required to vary the normal hours of attendance and work on weekends or Bank/Public Holidays at the requirement of the service.
• May include a weekend or evening roster to be single point of contact for cleaners working in an evening, Bank Holiday or Weekend - inclusion in standby Rota 1 weekend in 6.

Benefit Statement

By choosing to join West Midlands Police you will receive an enhanced benefits package including:

• Fair remuneration with progression opportunities and access to a very competitive pension scheme.
• Enhanced annual leave in addition to public holiday entitlements.
• Discounts across travel, parking, daily costs of living and leisure activities.
• A comprehensive wellbeing package including 24/7 support, free eye tests and flu jabs.
• Comprehensive benefits including pension, Blue Light Card, and employee assistance programme.

Vetting

Successful applicants will be required to pass Recruitment Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.

Medical

Successful applicants will be subject to a medical assessment which may include a drug or hearing test.

Interviews

TBC

Contact

For further information on these roles, please contact [e-mail]

Diversity and Inclusion Vision

Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities.