Cleaning Supervisor

Sodexo; North End; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading facilities management company is seeking a Cleaning Supervisor in King's Lynn to oversee cleaning operations, ensuring exceptional hygiene and service standards. You will supervise multi-skilled cleaning teams, handle equipment and supplies, and maintain compliance with safety regulations. The ideal candidate will have proven experience in cleaning management and possess strong leadership skills. This full-time role offers a competitive hourly rate of £13.60 along with various benefits, including mental health support and a retirement plan.

Benefits

Mental health & wellbeing support

Employee Assistance Programme

24/7 virtual GP

Lifestyle rewards

Financial tools & retirement plan

Cycle to Work scheme

Paid volunteering day

Qualifications

• Proven experience in cleaning management or supervisory roles.
• Ability to lead and develop a high-performing cleaning team.
• Confident in managing stock and COSHH compliance.

Responsibilities

• Supervise cleaning services to meet the Service Level Agreement.
• Support and oversee multi-skilled cleaning teams.
• Address customer concerns and support management requests.

Skills

Cleaning management experience

Leadership and coaching

Interpersonal and communication skills

Job description

Are you an experienced and proactive Cleaning Supervisor looking to make a real impact? Sodexo is seeking a dedicated leader to oversee our cleaning operations in King's Lynn, ensuring our teams deliver exceptional standards of hygiene, safety, and service every day. In this pivotal role, you will champion Health & Safety, enforce safe working practices, and ensure compliance with all company and client policies, including fire, COSHH, and workplace hygiene regulations. You’ll also play a key part in building strong, positive relationships across all levels of the business and client organisation.

In this pivotal role, you will champion Health & Safety, enforce safe working practices, and ensure compliance with all company and client policies, including fire, COSHH, and workplace hygiene regulations. You’ll also play a key part in building strong, positive relationships across all levels of the business and client organisation.

What You'll Do:

• Supervise and deliver Sodexo cleaning services to the standards set out in the Service Level Agreement, ensuring quality across all designated areas.
• Support and oversee multi-skilled cleaning teams, including day cleaning, housekeeping, office and toilet cleaning, and other operational tasks.
• Carry out daily cleaning duties such as recycling, confidential waste handling, litter picking, cleaning of common areas, and responding promptly to spillages and client requests.
• Maintain full knowledge of cleaning equipment, materials, and chemicals; ensure safe and correct use, report maintenance issues, and uphold proper storage and safety signage standards.
• Handle customer or client concerns by escalating them appropriately, support reasonable management requests, and provide flexibility to cover sickness or holiday absence within the team.

Requirements:

• Proven experience in cleaning management or supervisory roles, with a strong understanding of industry standards.
• Skilled in motivating, coaching, and supporting individuals to improve performance and effectiveness.
• Demonstrated ability to lead, support, and develop a high-performing cleaning team.
• Confident in managing stock, ordering supplies, and ensuring full compliance with COSHH requirements.
• Strong interpersonal and communication skills, with the ability to engage effectively with staff, clients, and customers at all levels.

Working Hours & Compensation:

• 40 hours per week, Monday to Friday
• £13.60 per hour
• Free on-site parking

Benefits:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is PE31 6RH.

Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong to a company and team that values you for you; you'll act with purpose and have impact through your everyday actions; and you'll be able to thrive in your own way.

Join us as a Cleaning Supervisor and make every first impression count, and grow your career with Sodexo! Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.