Claims Specialist - Hybrid, Career Growth in Insurance

Davies; Hanley; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

An international insurance company in Stoke-on-Trent is looking for a Claims Handler to join their Property team. This role involves liaising with customers, insurers, and suppliers while analysing claim policies. You will be responsible for updating claim statuses and ensuring compliance with regulations. Ideal candidates will have excellent communication skills, attention to detail, and a proactive attitude. The position offers a hybrid working model after probation and a competitive benefits package.

Benefits

Leadership training programme

Funding for professional qualifications

Pension scheme with employer contribution

Life assurance

Flexible working arrangements

Employee volunteering programme

Qualifications

• Great communicator and empathetic service provider.
• Thrives in fast-paced environments and embraces challenges.
• Handles challenging conversations with grace and professionalism.

Responsibilities

• Liaising with customers, insurers, suppliers, and colleagues.
• Analysing policies to determine claim coverage.
• Keeping policyholders informed about claim progress.
• Setting up new claims, appointing contractors.
• Issuing payments and arranging settlements.
• Ensuring compliance with contractual and regulatory requirements.

Skills

Customer-Centric Approach

Attention to Detail

Numeracy

Literacy

IT Skills

Adaptability

Job description

An international insurance company in Stoke-on-Trent is looking for a Claims Handler to join their Property team. This role involves liaising with customers, insurers, and suppliers while analysing claim policies. You will be responsible for updating claim statuses and ensuring compliance with regulations. Ideal candidates will have excellent communication skills, attention to detail, and a proactive attitude. The position offers a hybrid working model after probation and a competitive benefits package.