Claims Handler - Property / Commercial

Butler Rose Ltd; Chelmsford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A global loss adjusting company is seeking a Claims Handler in Chelmsford to manage property claims from investigation to settlement. You will negotiate settlements, liaise with policyholders for professional resolutions, and ensure compliance with data protection and reporting standards. Candidates should have experience in claims management and strong communication skills. This role offers a rewarding opportunity to contribute to a collaborative work environment.

Qualifications

• Experience in managing a portfolio of claims from investigation to settlement.
• Ability to liaise effectively with policyholders and stakeholders.
• Knowledge of technical and operational policies related to claims handling.

Responsibilities

• Investigate and negotiate claims settlements professionally.
• Liaise with policyholders for timely claim resolutions.
• Produce reports in accordance with internal guidelines.

Skills

Claims negotiation and settlement

Communication skills

Data protection awareness

Report writing

Job description

Claims Handler - Property / Commercial

I am working with a Global Loss Adjuster who are looking for a Claims Handler to join their Property / Commercial Claims Teams.

Reporting to a senior team lead, you will be responsible for managing a portfolio of property claims from initial investigation through to settlement, ensuring organisational standards are met across all technical and operational policies and procedures, including data protection and information security.

The role:

• Investigating, negotiating, and agreeing the settlement of claims in a professional manner
• Liaising with policyholders and intermediaries to achieve timely and professional claim resolutions
• Working collaboratively with internal and external stakeholders
• Producing reports in line with professional standards and internal guidelines within agreed timescales
• Ensuring time recording and billing comply with internal standards, processes, and systems
• Ensuring invoices are accurate and issued in a timely manner
• Working closely with external adjusting partners where appropriate
• Attending client review meetings as required
• Validating, reviewing, and approving contractor quotations

Butler Rose is committed to equality in the workplace and is an equal opportunity employer.
Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.