Claims executive

Barker Munro Recruitment Ltd; Colchester; Hybrid; GBP 34,000 - 40,000; Full time

Job summary

A leading recruitment agency in Essex is seeking an experienced Claims Executive to manage the claims process for a well-known insurance broker. The role requires strong experience in Goods in Transit and Marine claims, excellent client relationship management skills, and the ability to mentor junior team members. This full-time, permanent position offers a hybrid work model, with three days a week onsite in Colchester.

Qualifications

• Strong experience with Goods in Transit and Marine claims is essential.
• Understanding of Freight Forwarders Liability and CMR is advantageous.
• Outstanding communication and negotiation skills.

Responsibilities

• Manage the full claims process for various cases.
• Advise on complex transit losses and investigate relevant case law.
• Mentor and support junior team members.

Skills

Experience with Goods in Transit claims

Client relationship management

Analytical problem-solving

Negotiation abilities

Communication skills

Job description

Claims Executive
Essex – hybrid
c£40,000

Barker Munro Recruitment are seeking an experienced Claims handler to join the Commercial insurance team of our client, a well-known Insurance broker. This is a full‑time, permanent position, with an average of 3 days per week onsite in Colchester.

About the Role

• Manage the full claims process for a wide range of cases, including large, sophisticated, or contentious claims for brokerage clients
• Advise on complex transit losses and investigate relevant case law and facts
• Analyse claims data to identify trends, mitigate risk, and improve processes
• Mentor and support junior team members, fostering a high‑performance culture
• Build strong client relationships and represent the claims function with professionalism
• Prepare and present reports and presentations
• Visit clients after losses to investigate and drive robust, favourable claim outcomes
• Negotiate with insurers to secure the best possible settlements

What We’re Looking For

• Strong experience with Goods in Transit and Marine claims (essential)
• Excellent client relationship management skills
• Understanding of Freight Forwarders Liability and CMR (advantageous)
• Analytical, problem‑solving, and decision‑making skills
• Outstanding communication, negotiation, and interpersonal abilities
• Customer‑focused, independent, and resilient under pressure

If you want to work in a supportive environment where you can make a real impact, we’d love to hear from you. Please send your CV to Barker Munro Recruitment Ltd using the relevant link.