Claims & Customer Service Executive (Hybrid) – Growth & Benefits

Dynamite Recruitment Solutions Ltd; Portsmouth; On-site; GBP 26,000 - 31,000; Full time

Job summary

A leading recruitment firm is seeking a Customer Service Executive/Claims Handler in Portsmouth. This full-time role involves managing insurance claims, providing support to customers, and ensuring accurate processing of information. The ideal candidate will have previous customer service experience, strong communication skills, and the ability to multi-task. Benefits include a starting salary of £26,210, hybrid working options, and various perks such as free health cash plans.

Benefits

Free on-site parking

Free Health Cash Plan

Consistent development and growth opportunities

Annual bonus scheme

Complete gym access

Qualifications

• Previous experience within a customer service role is required.
• High levels of personal resilience.
• Must be able to multi-task.
• First-class verbal and written communication skills.
• High levels of pro-activity and good organization skills.

Responsibilities

• Receive in-coming correspondence and calls from customers relating to claims.
• Manage a portfolio of claims from initial contact to completion.
• Accurately assess claims in line with policy terms.
• Pay valid claims quickly without unnecessary delay.
• Empathize with customers during challenging times.

Skills

Customer service experience

Verbal communication skills

Written communication skills

Multi-tasking ability

Attention to detail

Problem-solving ability

Job description

A leading recruitment firm is seeking a Customer Service Executive/Claims Handler in Portsmouth. This full-time role involves managing insurance claims, providing support to customers, and ensuring accurate processing of information. The ideal candidate will have previous customer service experience, strong communication skills, and the ability to multi-task. Benefits include a starting salary of £26,210, hybrid working options, and various perks such as free health cash plans.