Claims Advocate – Financial Lines – 28893

Emerald Group Ltd; Chelmsford; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading insurance firm in Chelmsford is seeking an experienced candidate to lead the claims process for large financial institutions. Responsibilities include negotiating with clients and conducting data analysis to identify trends in claims. Ideal candidates will have experience from the First Notification of Loss to resolution and a strong knowledge of Financial Lines coverage.

Qualifications

• Experience dealing with claims from First Notification of Loss to resolution.
• Knowledge of Financial Lines, D&O and PI coverage analysis.
• Ability to coordinate discussions with clients and experts.

Responsibilities

• Lead the claims process, collaborating with network offices.
• Negotiate with markets, clients, and authorities.
• Conduct data analysis to establish claims history.

Skills

Claims process management

Data analysis

Negotiation skills

Financial Lines knowledge

Tools

CLASS Processing system

ECF Processing system

Job description

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Client:

Emerald Group Ltd

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

d10475bf1e76

Job Views:

15

Posted:

25.08.2025

Expiry Date:

09.10.2025

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Job Description:

Overview

Key Duties (Including but not limited to)

• Working with large financial institutions from all over the world, you will lead the claims process collaborating with their network offices
• First notification of loss for D&O, PI and Crime claims
• Negotiation and liaison with markets, clients, placement teams, specialists, network offices, underwriters and appointed authorities (loss adjusters, lawyers etc)
• Conduct data analysis to establish the claims history for a particular client or business portfolio, and to identify trends and patterns in claims for a client or business segment

Experience required:

• Experience Dealing with claims from First Notification of Loss to resolution
• Knowledge of Financial Lines, D&O and PI coverage analysis with the confidence to coordinate and initiate discussions with their networks, clients, underwriters and experts
• Experience of the CLASS and ECF Processing system (preferable)
• Can be from either a Broker or Insurer background