Claims Administrator

Latitude Brokers Limited; Aberdeen City; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading insurance brokerage in Aberdeen is seeking a Marine Claims Administrator. This role requires assisting with marine claims, documentation, and communication with clients, brokers, and insurers. Ideal candidates should have at least one year of experience in the insurance industry and be proficient in English, with additional language skills in Chinese preferred. Offering 20 days of annual leave and training by industry experts.

Benefits

20 days annual leave

Training by industry experts

Qualifications

• 1 year experience in the Insurance or Finance industry; fresh graduates are considered.
• Excellent written and verbal command of English.
• Computer literate with proficiency in MS Office.
• Fluency in Cantonese or Mandarin is preferred.

Responsibilities

• Assist with various types of marine claims.
• Produce claims documentation and administration.
• Communicate with clients, brokers, and insurers.
• Update and manage claims records.

Skills

Marine claims handling

Communication skills in English

Organisational skills

Proficient in MS Word

Proficient in Excel

Proficient in Outlook

Detail-oriented

Team player

Fluency in Cantonese

Fluency in Mandarin

Job description

Overview

As a Marine Claims Administrator you will be:

• Assisting with various types of marine claims, including reinsurance claims, for marine hull and cargo clients;
• Producing claims documentation and administration
• Communicating with clients, brokers and insurers to progress claims and obtain settlement monies;
• Dispatching new claims notifications, claim updates and communicating with insurers and brokers to ensure timely payment
• Generate monthly outstanding claims list and following up with the respective underwriters for claims payment
• Liaise with the Accounting team regarding claims settlements
• Updating/management of claims records and generating claims statistics
• Generally assisting the Claims Manager on all claims being handled by the company and other ad-hoc tasks as required

Profile

• 1 year experience in the Insurance or Finance industry. Young graduates will be considered
• Proficient command of written and verbal English is a must
• Verbal command of Chinese (Cantonese and/or Mandarin) preferred
• Organised, proactive, detail-focused and a team player
• Computer literate, proficient in MS Word, Excel and Outlook

Offer

• 20 days annual leave
• Training by industry experts

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

• Which of the following statements best describes your right to work in Hong Kong?
• What’s your expected monthly basic salary?
• How many years' experience do you have as a Claims Administrator?
• Which of the following Microsoft Office products are you experienced with?
• Which of the following languages are you fluent in?

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