Civil Enforcement Officer - Part time

North Herts Council; Bishop's Stortford; On-site; GBP 20,000 - 30,000; Full time

Job summary

A local council is seeking motivated individuals for parking enforcement roles in Bishop's Stortford. Responsibilities include patrolling areas, issuing Penalty Charge Notices, and assisting the public with parking queries. Ideal candidates should have excellent communication skills and be willing to work outdoors. Full training will be provided.

Qualifications

• Experience in dealing with members of the public.
• Willingness to work outdoors in all weather conditions.
• Confident at operating basic IT equipment.
• Hold a full driving licence.

Responsibilities

• Patrol designated areas to enforce parking restrictions.
• Monitor and report on all aspects of the street scene.
• Maintain full and accurate records.
• Assist members of the public with parking queries.

Skills

Excellent communication skills

Ability to work independently

Basic IT operation

Customer service experience

Job description

Overview

We are seeking two enthusiastic and motivated individuals to patrol designated areas of North Hertfordshire to enforce parking restrictions and issue Penalty Charge Notices in line with our statutory duties. Monitoring and reporting on all aspects of the street scene across the district and maintaining full and accurate records. To assist members of the public with parking queries.

Responsibilities

• Patrol designated areas to enforce parking restrictions and issue Penalty Charge Notices in line with statutory duties.
• Monitor and report on all aspects of the street scene across the district.
• Maintain full and accurate records.
• Assist members of the public with parking queries.

Experience / Qualifications

• Excellent communication skills and experience in dealing with members of the public.
• Willingness to work outdoors in all weather conditions with occasional evening and weekend working.
• Ability to work independently and as part of a team.
• Confident at operating basic IT equipment.
• Hold a full driving licence (automatic acceptable) and willingness to drive a council vehicle.
• Knowledge of parking restrictions would be an advantage, but not essential as full training and a uniform will be provided.

Please note that the successful applicant for the above post will be subject to a Disclosure and Barring Service (DBS) check.

About Us

North Hertfordshire is a large rural district with approximately 125,000 residents and four historic towns: Hitchin, Baldock, Royston and Letchworth Garden City. The Council has a clear vision: We put people first and deliver sustainable services to enable a brighter future together.

Why work with us?

We are committed to promoting equality, diversity, and inclusion in our recruitment practices and in our employment policies. We want our employees to feel safe to express themselves and we encourage applicants from diverse backgrounds with a wide range of talents. We are dedicated to promoting a healthy work/life balance, valuing our employees, and enabling them to make a difference to the local community. Part time applications are welcomed.

Please note that all our vacancies require you to live and work in the UK, and selection interviews are face to face in our Letchworth offices or other nearby council sites.

At North Herts Council we are proud to be a Disability Confident employer and we guarantee an interview to anyone disclosing a disability whose application meets the minimum requirements for the job.

If you would like an informal chat about the post, you can contact Amanda Machin, Parking Team Leader, on 01462 474000.

Closing Date: Noon on 30th September 2025
Interviews: 14th October 2025