City Development Manager

Juul Labs, Inc.; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology company is seeking a City Development Manager in the City of Westminster. This role focuses on strategic account management, on-the-ground execution, and driving commercial growth. The ideal candidate should be proactive, possess strong commercial acumen, and have excellent relationship management skills. The position requires a full UK driving licence and offers a dynamic work environment with opportunities for career growth.

Benefits

Equity and performance bonuses

Supportive teammates

Qualifications

• Proven ability to drive commercial growth and manage a portfolio of accounts.
• Hands-on, proactive approach to leading and executing in the field.
• Excellent interpersonal and communication skills.

Responsibilities

• Identify, lead and nurture influential accounts.
• Lead and drive all aspects of on-the-ground execution.
• Tailor & execute city strategy to maximize commercial impact.

Skills

Commercial Acumen & Sales

On-the-Ground Execution

Relationship Management & Coordination

Self-Driven & Results-Oriented

Strategic & Analytical Thinking

Challenge the Status Quo

Leadership & Coordination

Education

BA/BS degree preferred

Job description

Overview

Reporting to the Head of Field Sales, the City Development Manager is the field-based lead for their assigned city/cities. This hands-on role combines city level strategy, on the ground account management and specialised product knowledge to ensure field activity is adapted and executed. The individual is the primary owner of their cities’ performance, driving indicators such as awareness, distribution, execution, and market share while developing and building strong mutually beneficial relationships.

Responsibilities

• Commercial Delivery & Strategic Customer Management: Identify, lead and nurture influential accounts. Take ownership of a portfolio of influential customers and route-to-market relationships within the city. Build strong partnerships to drive long-term growth and deliver distribution, execution, education and market share (ROS) targets.
• On-the-Ground Execution: Lead and drive all aspects of on-the-ground execution, including event execution, ensuring company standards for product distribution, merchandising, and brand presence are met across all trade channels, including priority accounts, Wholesale, Vape, and alternative trade channels.
• Develop and nurture relationships with non traditional/new trade channels: Own the relationship on the ground with all defined channels, ensuring activities and partnerships align with company objectives and local regulations.
• City Strategy & Execution: Tailor & execute city strategy by adapting the national city plan to be relevant for the local market; identify and articulate city needs to win, ensuring resources and activities are delivered in the right places to maximise commercial impact.
• Coordinate Third-Party Execution: Collaborate with, coach and coordinate third-party field sales teams on a city-by-city basis to ensure consistent and effective delivery of the commercial strategy, including third-party capability and delivery where most needed.
• Events & Activations: Identify and lead planning and execution of local events and trade programs to drive engagement, education and commercial success within the city.
• Performance Reporting: Monitor and report on city-level sales data, trends, and execution to the Head of Field Sales; provide market insights to inform national strategy.
• Compliance: Ensure compliance with all relevant business requirements including Age Verification and adherence to relevant national and regional regulations.

Qualifications & Skills

• Commercial Acumen & Sales: Proven ability to drive commercial growth and manage a portfolio of accounts with a strong track record in meeting distribution, market share, and sales targets.
• On-the-Ground Execution: Hands-on, proactive approach to leading and executing in the field, including event management and ensuring brand standards are met across all channels.
• Relationship Management & Coordination: Excellent interpersonal and communication skills to build and maintain strong relationships with influential customers and third-party sales teams.
• Self-Driven & Results-Oriented: Highly motivated with ownership of city performance and drive to achieve tangible results.
• Strategic & Analytical Thinking: Ability to analyse data to deliver clear performance interventions, think on your feet and problem solve.
• Challenge the Status Quo: Resilience and desire to drive continuous improvements in a changing environment.
• Leadership & Coordination: Experience in working with third-party teams to ensure consistent execution (Desirable, but not essential).
• Licensing & Education: Full UK driving licence required; BA/BS degree preferred but not required.

About Juul Labs

Juul Labs\' mission is to impact the lives of the world\'s one billion adult smokers by eliminating combustible cigarettes. We address one of the world\'s most intractable challenges through a commitment to quality, research, design, and innovation. Backed by leading technology investors, we are committed to excellence in hiring great talent.

We are a diverse team united by a common purpose, hiring engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career at a fast-growing company is compelling, read on.

A place to grow your career: set big goals and exceed them. People: work with talented and supportive teammates. Equity and performance bonuses: every employee is a stakeholder in success. Location: Field-based with a requirement to be in the London office when required.