Cisco Webex AV Engineer

Salt; England; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading company in the financial sector is seeking an experienced Cisco/Webex AV Engineer to support infrastructure implementations related to Cisco Cloud Collaboration Technologies. The role requires up to 4 years of experience with voice and video technologies, proficiency in problem management, and the ability to create project specifications. Candidates with a Bachelor's in Computer Science and knowledge of VoIP protocols will be preferred. Competitive rates will depend on experience and client requirements.

Qualifications

• Up to 4 years of experience with voice video and Cisco Webex.
• Experience with Cisco Cloud Collaboration tools and VoIP Protocols.
• Proficiency in troubleshooting and maintenance.

Responsibilities

• Support infrastructure implementations related to Cisco Cloud technologies.
• Manage problem, incident, and change management processes.
• Create accurate project specifications.

Skills

Cisco Cloud Collaboration Technologies

Voice, Video and WebEx technologies

VoIP Protocols

Scripting and automation

Education

Bachelor's Degree in Computer Science or equivalent

Tools

Cisco Webex

Microsoft Teams

Job description

My client a leader in the financial sector are looking to employ and experienced Cisco / Webex AV Engineer

Key Responsibilities

• Performs core technical aspects to supports infrastructure implementations, deployments and technologies related to Cisco Cloud Collaboration Technologies
• Responsibilities include : Problem management, Incident management, and Change Management
• Creates accurate project specifications
• Drive proof of concepts to test new capabilities and technologies
• Management and coordination of vendor and third-party escalation support
• Provide technical input to create, maintain and implement content and standards
• Familiarity with end to end design solutions to include integration, installation, implementation, troubleshooting and maintenance experiences.
• Works on prioritized / assigned features for ongoing sprints
• Proficient with Voice, Video and WebEx technologies

Education & Experience

• Up to 4 years of experience with voice video and Cisco Webex platform on and off premise
• Experience with a Cisco Cloud Collaboration tools and VoIP Protocols
• Bachelors Degree in computer science, computer engineering, or equivalent work experience
• Microsoft Teams experience is a plus

Knowledge / Skills Specific technical knowledge in the following areas :

• Cisco Cloud Collaboration Technologies :
• Hybrid Calendar
• WebEx App formerly known as ” WebEx Teams ”
• Video Conferencing (Cisco TelePresence)
• Room OS 11
• Cloud Calling
• Control Hub Administration
• Site Service Administration
• Jabber
• VoIP Protocols such as SIP, MGCP and SCCP
• Video Devices , Cisco Room Series Room OS11, Desk Pro
• Microsoft Exchange / Active Directory / Outlook / Teams
• Analytical skills and technical knowledge to take on service problems of moderate to high complexity
• Able to decipher VoIP, Video and Webex topologies
• Scripting and automation are a plus
• Rates depend on experience and client requirements