Circular Services Specialist

Market 36; Braintree; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a Circular Services Specialist to manage a portfolio of customers in Braintree. The role involves developing strategic account plans, driving revenue growth, and ensuring exceptional customer experience throughout the sales process. Candidates should have a strong background in consultative sales, be self-motivated, and capable of negotiating complex service solutions. This position offers a salary from £40,000 plus commission and hybrid working options.

Benefits

Additional leave

Canteen

Company events

Company pension

Discounted or free food

Free parking

On-site parking

Sick pay

Work from home

Qualifications

• Proven sales experience in IT asset disposal services.
• Ability to manage customer expectations effectively.
• Understanding of the commercial, financial, and legal aspects of the industry.

Responsibilities

• Manage a defined portfolio of customers to drive revenue growth.
• Develop strategic account plans and identify growth opportunities.
• Lead opportunities through the sales lifecycle, from discovery to contract completion.

Skills

Consultative solutions sales

Customer expectation management

Commercial understanding

Presentation skills

Opportunity management

Job description

Circular Services Specialist

Market 36 Recruitment are currently for Circular Services Specialist on behalf of our client based between in Braintree on a permanent basis.

Reporting to the Head of Sales, the purpose of this role is to develop relationships with the allocated portfolio customers, promoting the value of the clients Circular Services and growing those customers to an agreed revenue target. The goal will be to work closely with the portfolio customers, the clients service delivery and account management teams to formulate account plans that identify potential whitespace growth opportunities and create a strategy to grow each opportunity to its maximum potential.

Roles & Responsibilities

• Own and manage a defined portfolio of customers acting as the primary Circular Services specialist responsible for revenue and growth and customer success.
• Develop, maintain and execute strategic account plans for each portfolio customer, identifying whitespace opportunities and prioritised growth initiatives.
• Drive portfolio performance to achieve agreed revenue targets, with a strong focus on priority growth customers while ensuring all accounts remain on track.
• Proactively identify new opportunities within existing accounts, expanding the breadth and depth of Circular Services adoption.
• Manage customer expectations throughout the sales and delivery lifecycle, ensuring a high-quality customer experience.
• Lead opportunities from inception through to completion, managing the full sales lifecycle including discovery, solution design, RFI/RFP responses, pricing, negotiation and contract completion.
• Negotiate complex services and remarketing solutions in line with commercial, financial and legal requirements.
• Track and report progress against portfolio targets, customer growth plans and forecasting accuracy.
• Work closely with account management, sales, service delivery and operational teams to ensure aligned execution of customer strategies.
• Escalate risks appropriately and work cross‑functionally to deliver effective resolutions.
• Take ownership and accountability for assigned responsibilities, managing workload effectively in a fast‑paced environment.

Experience, education & qualifications

• Strong track record in consultative solutions sales that covers the commercial and operational elements of providing an end‑to‑end IT asset disposal service.
• Ability to manage customer expectations.
• Commercial, financial and legal understanding of relevant aspects affecting our industry.
• Understand how to identify and communicate customer objectives and strategies.
• Able to take an opportunity from inception all the way through the sales cycle, managing RFI, RFP process and preparing responses and contractual documentation.
• Confident in presenting both internally and externally.
• Thrives in a busy and sometimes stressful environment whilst maintaining an upbeat outlook to our clients and team members.
• Self‑motivated, driven, inquisitive and wants to be the best they can be.
• Taking responsibility to manage opportunities and propositions calling on resources as required that meet customer timescale.

Salary: Salary from £40,000 + commission

Hours: Monday to Friday 37.5 hours a week.

Job Types: Full‑time, Permanent

Benefits

• Additional leave
• Canteen
• Company events
• Company pension
• Discounted or free food
• Free parking
• On‑site parking
• Sick pay
• Work from home

Work Location: Hybrid remote in Braintree