CHLH/2509/19 Leisure Assistant (Wet) - Temporary to December 2026

High Life Highland; Invergordon; On-site; GBP 18,000 - 25,000; Full time

Job summary

A community-focused leisure provider in Invergordon is seeking an individual to supervise facilities and provide lifeguarding services. The role includes promoting a positive workplace culture and ensuring the safety of all users. Candidates should demonstrate strong communication skills and a commitment to health and safety. Opportunities for training and skill development are also provided.

Qualifications

• Strong communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Customer service orientation.
• Commitment to health and safety standards.

Responsibilities

• Promote a positive workplace culture.
• Supervise facility users and ensure safety.
• Provide effective lifeguarding during pool sessions.
• Carry out emergency action plans and perform first aid.
• Maintain lifesaving training in compliance with regulations.
• Organise and lead water and land-based activities.
• Ensure equipment cleanliness and safety.
• Perform cashier duties including admission control.
• Promote High Life Memberships to customers.

Job description

Responsibilities

• Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance.
• Responsible for the safe supervision of the facilities and the health and safety of all facility users.
• Provide effective, preventative life guarding of all pool sessions.
• Carry out the emergency action plans in the event of any accident or injury and to effect water rescues and first aid treatment in line with the appropriate training.
• Maintain physical and lifesaving training at the level required to comply with current Health & Safety regulations and any other additional standards set by High Life Highland and participate in any training provided to assist with this requirement.
• Assist with and supervise the efficient and safe operation of water and land-based activities.
• Organise and lead activities and classes within the programme as required.
• Encourage safe and acceptable user behaviour.
• Ensure that items of fixed and portable equipment are maintained to the required standard of safety and cleanliness and are set out safely when required.
• Liaise with other users and other centre staff on the day-to-day operation of the centre.
• Update yourself regularly on all written procedures where relevant.
• Bring to the attention of the centre manager or supervisor any improvements that might increase the effectiveness and efficiency of the centre.
• Ensure the facility cleaning programme is carried out to the required standard.
• Carry out reception/cashier duties including admission and cash control.
• Deliver inductions in the Fitness Suite.
• Promote and sell High Life Memberships to potential new customers.
• Provide the required high level of customer care.
• Pursue continuous professional development and contribute to the continuous improvement of Invergordon Leisure Centre and High Life Highland as a whole.
• Attend and undertake any training online or in person.
• Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks.
• Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the Invergordon Leisure Centre.