Chip Shop Supervisor

Haven; North East; On-site; GBP 80,000 - 100,000; Full time

Job summary

Haven is looking for a Cooks Fish and Chip Shop Shift Leader to join our vibrant team in North East England. This role involves leading shifts, ensuring high-quality food preparation, and delivering excellent guest service. The ideal candidate will have strong leadership and communication skills, with a commitment to customer satisfaction. Attractive pay, training, and team perks are offered, making this a great opportunity for growth in the food service industry.

Benefits

Attractive pay with overtime opportunities

Comprehensive training and ongoing support

Career development opportunities

Exclusive team perks

Qualifications

• Experience as a Team Leader or Supervisor in food service preferred.
• Strong leadership and communication skills essential.
• Detail-oriented with a focus on handling food orders.

Responsibilities

• Lead and support the team by assigning tasks and ensuring workflow.
• Oversee food preparation to maintain quality and compliance.
• Address guest complaints and special requests professionally.

Skills

Leadership

Communication

Attention to detail

Customer service

Job description

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Position:

Cooks Fish and Chip Shop Shift Leader

Type:

Full-Time / Part-Time / Seasonal

Pay Rates:

Up to £ per hour depending on age

Join our One Great Team here at Haven as a Cooks Fish and Chip Shop Shift Leader

where you'll play a key role in leading the team to ensure smooth operations, high food quality, and excellent guest service.

In this role, you’ll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You’ll inspire the team to provide fantastic guest experiences and high-quality standards. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.

Key Responsibilities

• Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
• Provide prompt, professional guest service, addressing complaints and special requests.
• Oversee food preparation, ensuring quality, taste, and compliance with standards.
• Maintain adherence to food safety, hygiene, and cleanliness regulations.
• Assist in training new team members on company policies and procedures.
• Participate in team duties while stepping up as the shift leader when assigned.

Requirements

• Experience as a Team Leader or Supervisor in food service, ideally in a fish and chip shop or fast-food environment is preferred but not essential; training and support will be provided.
• Strong leadership and communication skills.
• Detail-oriented, especially when handling food orders.
• Committed to providing high-quality, customer-focused service.
• Flexibility to work weekends, evenings, and holidays as needed.

What We Offer

• Attractive pay with overtime opportunities.
• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

How to Apply

To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.