Children MASH Business Support Officer

Tempex Recruitment Ltd; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local recruitment agency is looking for a Childrens MASH Business Support Officer to provide essential business support to social workers and frontline staff in the Children and Family Services. This position demands strong organizational and minute-taking skills to ensure efficient operations across various teams and statements. The ideal candidate must communicate effectively and be committed to promoting the safety and well-being of children and families. This opportunity is located in Greater London, United Kingdom.

Qualifications

• Strong minute-taking skills and ability to work quickly.
• Experience in providing business support in a social services environment.
• Effective communication with social workers and service users.

Responsibilities

• Provide efficient and professional business support to frontline teams.
• Attend meetings, take detailed minutes, and manage post-meeting actions.
• Act as first point of contact for service users across various channels.

Skills

Minute-taking

Organizational skills

Communication skills

Collaboration

Job description

Job Title: Childrens MASH Business Support Officer

Service: Children and Family Services

Location: Children and Families Hub

About the Role

We are seeking a dedicated and highly organised Business Operational Support Officer (BOS Officer) to join our Children and Family Services. This is a vital role that ensures our social workers and frontline staff are fully supported to help keep children and families safe.

You will provide high‑quality, comprehensive business support across all areas of the Children and Family Service, including the Multi Agency Safeguarding Hub (MASH), Children in Need, Child Protection, Looked After Children, Leaving Care and the Youth Justice Service.

Key Responsibilities

• Provide efficient and professional business support to frontline teams across Children and Family Services
• Minute‑taking: Attend various key meetings and panels, take accurate and detailed minutes, and ensure a swift turnaround of meeting notes. Strong minute‑taking skills and the ability to work quickly are essential.
• Support key statutory meetings and panels, including preparation, minute‑taking and post‑meeting actions
• Act as the first point of contact for service users, responding professionally in person, by telephone and via email
• Work collaboratively with social workers, team managers, service managers and Heads of Service to ensure services run smoothly and effectively
• Champion the children&r...