Chatham - PLANNER UNTIL MARCH - 17Ph

Regen Solutions; England; On-site; GBP 80,000 - 100,000; Full time

Job summary

A social housing maintenance provider based in Chatham is looking for a Repairs Planner to manage scheduling and resource allocation for property repairs and maintenance. The ideal candidate will have previous planning experience within social housing, demonstrate excellent communication skills, and possess strong ICT skills. This role emphasizes problem-solving and effective coordination between teams to ensure customer satisfaction and timely completion of projects. Competitive pay of £17 per hour with weekly payments is offered.

Qualifications

• Strong planning and scheduling skills are essential with proven experience in a similar role preferred.
• Excellent communication skills (verbal and written) are required.
• Knowledge of repairs and maintenance processes within the social housing sector is beneficial.

Responsibilities

• Plan and schedule daily workloads for skilled operatives.
• Monitor and manage follow-on cases to ensure outcomes are met.
• Act as the key link between operatives, residents, and internal teams.

Skills

Planning and scheduling

Excellent communication skills

Strong ICT skills

Tools

DRS

CRM

Keystone

Job description

Job Title: Repairs Planner
Location: Chatham (ME4)
Salary: 17ph - weekly pay every Friday
Sector: Social Housing Maintenance

MUST HAVE PREVIOUS PLANNER EXPERIENCE WITHIN SOCIAL HOUSING

The Planner role involves scheduling property repairs, maintenance, and project works, ensuring efficient delivery and high standards of customer service. Key responsibilities include daily workload planning, resource management, and effective communication between various teams and residents.

Key Responsibilities

• Planning and Scheduling: Plan and schedule daily workloads for skilled operatives, ensuring the right people, materials, and equipment are available.


• Work Monitoring: Monitor and manage follow-on cases to ensure outcomes are met within agreed timescales.


• Coordination and Communication: Act as the key link between operatives, residents, contractors, and internal teams to ensure the timely completion of works.


• Data Management: Use systems like DRS, CRM, and Keystone to maintain accurate records and use data to drive performance.


• Problem Resolution: Collaborate with the team to resolve escalated queries and non-standard issues, identifying risks and implementing mitigation actions.

Qualifications & Experience

• Experience: Strong planning and scheduling skills are essential, with proven experience in a similar role preferred. Knowledge of repairs and maintenance processes within the social housing sector is also beneficial.


• Skills: Excellent communication skills (verbal and written), strong ICT skills, and the ability to work collaboratively within a team are required.


• Personal Attributes: A customer-focused approach, the ability to see the bigger picture, and a commitment to continuous improvement are valued.

IF you have the relevant experience for this REPAIRS PLANNER ROLE in Chatham- please send CVs directly to: