Charity Shop Assistant Manager: Lead Volunteers & Sales

Helen & Douglas House; Stroud; On-site; GBP 26,000; Full time

Job summary

A charitable organisation in Stroud is seeking an Assistant Shop Manager for a full-time role. You will work 37.5 hours per week to maximise sales and provide excellent customer service. Strong organisational and IT skills are essential, along with previous charity retail experience. You will manage volunteer teams and maintain a positive shop environment. This position includes a weekend rota and the commitment to safeguarding as part of our charity's mission.

Qualifications

• Previous experience in charity retail preferred.
• Strong organisational and IT skills required.
• Ability to manage volunteer teams effectively.

Responsibilities

• Maximise sales profits and deliver great customer service.
• Support management to achieve objectives.
• Manage volunteer teams in various situations.
• Participate in training and skill development.
• Work on a flexible weekend rota.

Skills

Charity retail experience

Attention to detail

Organisational skills

IT skills

Volunteer management

Job description

A charitable organisation in Stroud is seeking an Assistant Shop Manager for a full-time role. You will work 37.5 hours per week to maximise sales and provide excellent customer service. Strong organisational and IT skills are essential, along with previous charity retail experience. You will manage volunteer teams and maintain a positive shop environment. This position includes a weekend rota and the commitment to safeguarding as part of our charity's mission.